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Field Service Engineer
2 months ago
As a Field Service Engineer, you'll will work on Customer job sites providing installation/startup support, warranty repair, technical troubleshooting, training, preventive maintenance, and emergency service. You'll work closely with colleagues from different teams, including engineering, product development, implementation, and manufacturing. Experience with heat treating equipment would be beneficial for this role.
TRAVEL & WORK CONDITIONS
Must be able to travel up to 75-85% of time; Must be able to withstand a 8 hour flight if needed. A valid driver’s license and good driving record are required.
JOB DUTIES & RESPONSIBILITIES
- Works as part of an installation team to assemble complex mechanical systems including: Mechanical assembly, Power Start Ups, Automation I/O check, cold and hot testing.
- Performs scheduled service work, repairs, modifications, and troubleshooting at various Customer sites.
- Troubleshoots and de-bugs PLC programs. High degree of PLC understanding is required.
- Maintains, repairs, and troubleshoots robotics systems. Prior robotics experience would be beneficial.
- Completes accurate reports and other paperwork documenting associated work for internal and Customer records.
ADDITIONAL EXPECTATIONS
- Financially capable to support travel expenses between reimbursement cycles.
- Physically able to lift and carry up to 50lbs, stand and kneel for long periods of time and work in tight or confined spaces.
- Must understand electrical and mechanical drawings.
- Ability to Wire, Weld, and Pipe Fitting is a plus.
- Maintains cleanliness of onsite location and finishing details, including wire/cable positions, decluttering, placing tools and materials back in their proper storage spaces, and helping team to do the same.
- Create and promote positive relationship with the customers; represents and upholds reputation of the company.
- Must be flexible to travel needs and adapt to schedule changes as they arise.
REQUIRED EDUCATION & EXPERIENCE
- Related College Degree and 2+ years of experience in related field or 5+ years of experience in related field if no degree.
- High degree of electrical and mechanical aptitude.
- Experience in troubleshooting, repair, and maintenance of industrial commercial equipment
- Must have knowledge of PLC programming including how to troubleshoot and de-bug (Siemens Step 7, WinCC preferred).
- Strong software and PC skills (notably Word, Excel, Outlook, AutoCAD).
- Must be English fluent. Spanish and/or French speaking would be an advantage.
- Experience with heat treating equipment is a plus.
This position requires everyday maintenance and operation of equipment that will interfere with artificial pulse generators within the body due to substantial electromagnetic field. Applicants with Pacemakers or equivalent cannot be considered for this position.
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