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Field Service Technician
1 week ago
As a Field Service Technician, you will work on Customer job sites providing installation/startup assistance, warranty repair, technical troubleshooting, preventive maintenance, and emergency service. This position will collaborate with a variety of colleagues across project teams from engineering and product development to implementation and manufacturing. Experience with heat treating equipment would be beneficial for this role.
TRAVEL & WORK CONDITIONS
Must be able to travel up to 75-85% of the time; must be able to withstand an 8-hour flight if needed. A valid driver’s license and good driving record are required.
JOB DUTIES AND RESPONSIBILITIES
- Works as part of an installation team to assemble complex mechanical systems including: mechanical assembly, power start up, automation I/O check, cold and hot testing.
- Performs scheduled service work, repairs, modifications, and troubleshooting at various Customer sites.
- Assist with troubleshooting and de-bugging PLC programs.
- Maintains, repairs, and troubleshoots robotics systems. Prior robotics experience would be beneficial.
- Completes accurate reports and other paperwork documenting associated work for internal and Customer records.
ADDITIONAL EXPECTATIONS
- Financially capable of supporting travel expenses between reimbursement cycles.
- Physically able to lift and carry up to 50lbs, stand and kneel for long periods of time and work in tight or confined spaces.
- Must understand electrical and mechanical drawings.
- Ability to Wire, Weld, and Pipe Fitting a plus.
- Maintains cleanliness of onsite location and finishing details, including wire/cable positions, decluttering, placing tools and materials back in their proper storage spaces, and helping team to do the same.
- Create and promote positive relationships with the customer; represents and upholds reputation of the company.
- Must be flexible to travel needs and adapt to schedule changes as they arise.
REQUIRED EDUCATION & EXPERIENCE
- 3+ years of experience in related field.
- Mechanical and electrical experience.
- Experience in troubleshooting, repair, and maintenance of industrial commercial equipment
- Strong software and PC skills (notably Word, Excel, Outlook, AutoCAD).
- Must be English fluent. Spanish and/or French speaking would be an advantage.
- Experience with heat treating equipment is a plus.
This position requires everyday maintenance and operation of equipment that will interfere with artificial pulse generators within the body due to substantial electromagnetic field. Applicants with Pacemakers or equivalent cannot be considered for this position.
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