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Retail Customer Service Representative

2 months ago

Philadelphia, United States RSP Events Full time

We are seeking a Retail Customer Service Representative to help take our client’s retail marketing and advertising campaigns to the next level. The role will be an integral part of our event marketing and promotions team in order to help raise awareness for assigned brands. Want to make a positive impact on the event marketing industry? We are changing the way people interact with brands and customer experience as a whole. Are you a master relationship builder? Our Retail Customer Service Representative is the key liaison between our clients and their customers through integrated marketing and event relations initiatives.


Scope of Responsibilities we are looking for our Retail Customer Service Representative:

  • Develop and execute marketing communications and event relations strategies in order to establish and maintain a positive brand image
  • Generate a buzz about the client and company with the general public through targeted communications and retail marketing strategies
  • Assist in the creation of promotional collateral and visual presentations
  • Promote products and services in a meaningful way to the public and provide a direct feedback loop for continued market success
  • Develop solid working relationships with cross-functional counterparts
  • Conduct educational and training meetings for colleagues on clients, products, and services
  • Gather customer references and testimony for further branding and retail marketing efforts