User Experience Researcher

3 months ago

Seattle, United States Planet Interactive Full time

User Experience Researcher (Responsible AI)

Location: Seattle, New York City, San Fran, San Diego OR Remote

Schedule: Remote with occasional team meetings depending on location

Pay: Up to $105 per hour DOE

Benefits: Health, Dental, Vision and more

Duration: ~ 1 year


Planet Interactive is looking for a User Experience Researcher who has a Master's or PHD for our well known technology client. The User Experience Researcher will be working on a unique project related to Machine Learning and must have a strong understanding of the space.


This role REQUIRES experience in Responsible AI, Customer Safety Focus Research as it relates to AI/ML, and User Research.


User Experience Researcher Responsibilities:

  • Work with ML Engineers to figure out what risks there are for customers when it relates to AI and ML functions.
  • Develop research studies as it relates to the risks involved with AI and ML that include human participants in the process such as surveys, experiments, and focus groups.
  • Create and manage study participants schedules.
  • Work cross-functionally with team members on user research projects that relate to Responsible AI.
  • Test different research methods and hypothesis.
  • Develop results from the studies and deliver reporting and recaps.
  • Help set-up devices and apps that are necessary for the studies.
  • Execute from start to finish user studies and then report back on the progress and post-data processing.
  • Train moderators in the field to ensure studies are being done correctly.
  • Verify data that is collected to make sure it is reliable and valid for use.
  • Troubleshoot when necessary devices, applications, and other tools for the various studies.
  • Analyze and pull data to then share with the team.


User Experience Researcher Musts:

  • Experience working on Responsible AI.
  • Experience working in a Tech organization or other industry as long as the work is related to Responsible AI.
  • Experience collecting data with human participants.
  • Either a Master's degree and relevant work history or a PHD with relevant work history.
  • Experience designing studies and analyzing the results.
  • Experience with Machine Learning from a knowledge standpoint and can understand the fundamentals as it relates to ML, ML customer safety, ML systems.


Please in your resume highlight projects, studies, or past experience around Responsible AI work, Customer Facing Safety Focuses around Responsible AI, and User Research.

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