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Information Technology Business Analyst

2 months ago


Buffalo, United States ITR Group Full time

Job Title: IT Business Analyst

No C2C please

Location: Buffalo, MN

Must be local to Minnesota

Job Type: Contract to Hire (Hybrid Schedule: 2-3 days on-site per week)


Position Overview: We are seeking an IT Business Analyst to evaluate feature requests, translate business requirements into actionable features, and leverage design tools and digital platform capabilities for cost-effective solutions. This role involves both on-site and remote work.


Key Responsibilities:

  • Evaluate & Translate: Assess feature requests and translate business requirements into features/stories for the development team.
  • Analyze & Test: Assist in analyzing and testing cloud solution updates and releases.
  • Business Practices: Understand and leverage the Design Tool Platform capabilities (Unity, Autodesk, Bynder, D365CE & FO, PIM, etc.).
  • Collaborate: Work with business users and IT teams to identify strategies to achieve business goals.
  • Resolve Issues: Conduct analysis, verify assumptions, troubleshoot system issues, and recommend resolutions.
  • Project Delivery: Support IT project delivery using industry best practices (Agile, SAFe, ITIL). Act independently as a PM for smaller initiatives or support larger ones.
  • Leadership: Establish effective relationships with peers and managers.


Position Expectations:

  • Facilitate requirements gathering and document business and customer needs.
  • Use tools (e.g., process flow charts, presentations, Azure DevOps) to convey business requirements.
  • Prepare feasibility studies, cost analyses, and timelines for business requirements and projects.
  • Maintain documentation, business processes, and user documentation.
  • Create test plans and perform QA tasks for project work and software updates.
  • Assist with project plans, timelines, and budgets. Report progress to IT management and business owners.
  • Provide training and support to process leaders as needed.
  • Model effective communication skills and assist with IT department operations.


Qualifications:

  • College degree in business or information services, or equivalent experience.
  • Minimum of 10 years’ experience in IT applications/systems analysis, implementation, and improvement.
  • Excellent organizational, interpersonal, customer service, and communication skills.
  • Strong analytical, diagnostic, and problem-solving skills.
  • Innovative thinker with high initiative and results-driven.
  • Ability to instruct and mentor others.
  • Experience with Product Configuration Tools and Microsoft Technologies (e.g., Autodesk 2D/3D tools, PIM, D365CE, Azure, PowerBI, Azure DevOps).
  • Collaborative team player.
  • Experience with Product Configuration tools and custom application development processes (SAFe, Scrum, Lean).


Key Performance Indicators:

  • Effectively defined and documented business needs.
  • Strong relationships with users and IT team members.
  • Clear and implementable features/stories.
  • Projects delivered on time and within budget.
  • Maximized value of technology investments.