Senior Business Process Analyst

4 weeks ago

Buffalo, United States Lactalis American Group Full time

DescriptionPosition Title: Senior Business Process AnalystReports to:  LUSA Transformation Management Office Senior Director Location: Buffalo NY Lactalis Heritage Dairy is currently seeking candidates to join our team in BuffaloLactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.If you re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from youLactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.From your PASSION to oursThe Business Process Analyst is a key position within LUSA Transformation Management Office, responsible for analyzing current business processes to identify inefficiencies and areas for improvement. The Business Process Analyst must understand how to apply Business Process Modeling Notation (BPMN) practices and techniques, and help others embrace its principles as they are responsible for facilitating the capture and management of process diagrams and related business process requirements to drive process optimization. This role is responsible for ensuring BPM (Business Process Management) governance strategies and methodologies are followed.From your EXPERTISE to oursKey responsibilities for this position include:Process Analysis and Design:Responsible for analysis and evaluation of user business problems and development of system recommendations to meet requirements.Conduct detailed analysis of existing business processes using tools for process mapping, flowcharts, and process modeling.Facilitates and captures process requirements during modeling and design sessions, translates them into actionable requirements and eventually into working process diagrams and process modelsDesign new processes or modify existing ones to improve efficiency, effectiveness, and adaptability.Stakeholder Engagement:Work closely with various stakeholders, including management, employees, and external partners, to gather requirements and insights.Facilitate workshops and meetings to discuss process changes and gather feedback.Documentation and Reporting:Translates high-level business requirements into functional specifications for business application developmentDocument business processes, requirements, and specifications in detail. Create comprehensive reports and presentations for stakeholders.Maintain accurate and up-to-date process documentation for reference and compliance purposes.Implementation Support:Gap Analysis - work with BPOs to identify and articulate gaps between business processes and SAP baseline configurationSupport the implementation of new processes by providing guidance, training, and troubleshooting.Collaborate with IT and other departments to ensure successful integration of new processes and systems.Drives process optimization, recommends changes, and evaluates change requests from the business.Data Collection and Analysis:Define data requirements and support data collection for business operations and processes.Analyze data to identify trends, patterns, and areas for improvement.Data Cleansing - work with Data Engineer, Master Data Analysts and Business Process Owners (BPOs) on Data cleansing and mapping data from source to target database data structure.Use quantitative and qualitative data analysis techniques to inform decision-making.

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