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Midway Cafe and Grill Manager

1 month ago

San Francisco, United States The Midway SF Full time

Summary


The Midway is a one of a kind space, dedicated to bringing art, entertainment, and education under one synergistic & collaborative roof. If you want to be part of something truly special and unique that taps into San Francisco’s creativity, The Midway might be the place for you.


The Cafe Manager is a key member of the Culinary Team. You will be running our in house cafe + grill, Madam Zolas Fortune, with support from the Culinary Director and Executive Chef. We aim to create an exceptional guest experience and you are directly involved in that goal. Running the floor, creating a cool aesthetic, cash management, staff scheduling, training, instructing and evaluating staff, helping with facilities; all of these will be your responsibility and more. In addition to being responsible for overall cafe operations, The Cafe Mgr actively runs 4-5 cafe shifts each week Wednesday-Sunday, but maybe asked to assist on corporate catering or other special events.


Roles and Responsibilities

Production

  • Supervise and coordinate all aspects of cafe production including, but not limited to staffing, POS, aesthetics, safety and cash control
  • Assist in developing concepts and ideas for special entertainment kitchen events

Cafe Management

  • Allocate resources as needed
  • Seamlessly interacts with back of the house staff to provide an amazing guest experience
  • Coaches staff—critiquing their work and recognizing great performance—during every shift
  • Ensure that cafe is running smoothly and maintaining the appropriate aesthetics (“eat with your eyes first”) and service level
  • Participate in the day-to-day planning of business. Drive execution towards costs and sales targets
  • Authorize service staff breaks

Service

  • Leads efforts to hire and train model front of house servers
  • Supports and promotes the The Midway service vision at all times
  • Builds relationships with staff, vendors, and guests
  • Demonstrates effective salesmanship while on the floor. Teaches salesmanship to floor staff.

Organization and Aesthetics

  • Ensure that overall cafe appearance is exceptional
  • Play an active role in creating ambiance around the cafe
  • Monitor volume and content of music playing at all times
  • Actively pursue and foster an organized work place

Opening and Closing Procedures

  • Keep current opening and closing procedures
  • Ensure staff are trained on opening and closing procedures

Cash Control

  • Ensure re-set the banks and all tills at the end of the day accurately and thoroughly
  • Manage cash drops, deposits and change runs

Safety and Security

  • Supervise the operation of cafe equipment (registers, equipment, seating, etc.)
  • Maintain The Midway’s safety and sanitation program
  • Promote an atmosphere of safety.

Maintenance

  • Monitor maintenance of cafe equipment. Troubleshoot as able or delegate to appropriate maintenance technician.
  • Assist in managing/troubleshooting the POS system and training users

Additional Responsibilities

Additional responsibilities not detailed in this job description may be added by the Culinary Director, General Manager or Partners after discussion with the Cafe Mgr