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Help Desk Technician, Level 1

3 months ago

Schaumburg, United States LaSalle Network Full time

LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician, Level 1 to join their team. This position is based in Schaumburg, IL. This is a contract-to-hire position.

Help Desk Technician, Level 1 Responsibilities:

  • Mobile device support
  • Printers, iPad, laptop support and break/fix work
  • Lots of iPad and iPhone configurations and troubleshooting
  • Address applications malfunctioning
  • Set up devices
  • Laptop connectivity issues
  • Printer work
  • Active Directory password resets
  • Level 1 troubleshooting


Help Desk Technician, Level 1 Requirements:

  • 1+ years of corporate help desk experience
  • Bachelor's degree in computer science or related preferred
  • Experience working in a fast-paced environment
  • Experience troubleshooting Microsoft Office applications
  • Experience troubleshooting Windows or mobile operating systems
  • Demonstrated ability for critical thinking and problem solving
  • Excellent verbal and written communication
  • IT support ticketing system experience important, but not required


If you have the experience listed above, possess a great attitude and are looking for an opportunity with a stable and established employer, this is the role for you If you are interested in learning more, please apply today.

Thank you,

Ashish Saluja
Project Manager - Technology Services
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.