Help Desk Analyst

3 weeks ago


Schaumburg, United States IDR, Inc. Full time

IDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today


Position Overview & Responsibilities for the Help Desk Analyst:

One of our top clients is looking for a Help Desk Analyst who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote desktop tools, assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, printers, mobile devices. You will also be responsible for maintaining passwords, data integrity, and file system security for the computing environment. The ideal candidate will have great customer service and communication skills


Required Skills:

  • 1+ years’ experience working in an IT Service Desk/Support role
  • 1+ years’ experience configuring and troubleshooting Windows & Mac laptops
  • 1+ years’ experience with Intune for Endpoint Management
  • Knowledge of remote support
  • Hands on experience building laptops and re-imaging laptops
  • Experience troubleshooting with Mac users & end users over the phone
  • Basic Knowledge of Active Directory & Microsoft Teams

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row


  • Help Desk Analyst

    3 weeks ago


    Schaumburg, United States IDR, Inc. Full time

    IDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview & Responsibilities for the Help Desk Analyst:One of our top clients is looking for a Help Desk Analyst who will...

  • Help Desk Analyst

    2 weeks ago


    Schaumburg, United States IDR Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereIDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview & Responsibilities for the Help Desk...


  • Schaumburg, Illinois, United States IDR, Inc. Full time

    **IDR, Inc. Seeks a Help Desk Analyst****Job Summary:**IDR, Inc. is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing top-notch technical support to our clients. This is an exciting opportunity to work with a leading organization and be part of a close-knit and team-oriented culture.**Key...

  • Help Desk Manager

    2 months ago


    Schaumburg, United States Solution Partners, Inc. Full time

    We are seeking an experienced Help Desk Manager to oversee our client's Help Desk team and ensure excellent end-user support. The successful candidate will have a strong technical background, excellent communication skills, and the ability to manage a team effectively. The Help Desk Manager will be responsible for monitoring support requests, managing the...

  • Help Desk Manager

    4 weeks ago


    Schaumburg, United States Solution Partners, Inc. Full time

    We are seeking an experienced Help Desk Manager to oversee our client's Help Desk team and ensure excellent end-user support. The successful candidate will have a strong technical background, excellent communication skills, and the ability to manage a team effectively. The Help Desk Manager will be responsible for monitoring support requests, managing the...

  • Help Desk Technician

    4 weeks ago


    Schaumburg, United States Connect Search, LLC Full time

    No third party candidates or recruiters please! Candidates must be local, USC or GC holders per client requirements! This person will be the sole Help Desk individual. The client prefer somebody who works for an individual company, not a MSP, and preferably from small-midsized companiesWould like to see some experience in Microsoft 365 (creating accounts,...

  • Help Desk Technician

    4 weeks ago


    Schaumburg, United States Connect Search, LLC Full time

    No third party candidates or recruiters please! Candidates must be local, USC or GC holders per client requirements! This person will be the sole Help Desk individual. The client prefer somebody who works for an individual company, not a MSP, and preferably from small-midsized companiesWould like to see some experience in Microsoft 365 (creating accounts,...


  • Schaumburg, United States The LaSalle Group Full time

    LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician, Level 1 to join their team. This position is based in Schaumburg, IL. This is a contract-to-hire position. Help Desk Technician, Level 1 Responsibilities: Mobile device support ...

  • Help Desk Technician

    2 months ago


    Schaumburg, United States Charles Industries, LLC. Full time

    Job DescriptionJob DescriptionThe Help Desk Technician is responsible for providing technical support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, responding to support requests, and ensuring efficient and effective resolution of IT-related problems.This position has no supervisory...


  • Schaumburg, Illinois, United States Residence Inn Schaumburg Full time

    Job Summary:Residence Inn Schaumburg is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Guest Registration: Register guests in a friendly and efficient...

  • Front Desk Clerk

    1 month ago


    Schaumburg, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to...


  • Schaumburg, United States RAIS USA Full time

    Title: L2 Helpdesk Analyst (Desktop Support)Location: McLean, Virginia - HybridHere’s What You’ll Do:Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests.Provide remote support over the phone using remote desktop tools.Assist employees with installation, configuration, and...

  • Front Desk Clerk

    2 months ago


    Schaumburg, Illinois, United States Marriott Full time

    Additional Information Day shift, Afternoon ShiftJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Schaumburg Convention Center Hotel, 1551 N. Thoreau Drive, Schaumburg, Illinois, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAs a Renaissance Front Desk Ambassador, you...

  • Front Desk Agent

    3 months ago


    Schaumburg, United States Extended Stay America Full time

    Job DescriptionJob DescriptionFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay•Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties•Providing...

  • Front Desk Coordinator

    3 months ago


    Schaumburg, United States IVX Health Full time

    Job DetailsJob Location Schaumburg Infusion Center - Schaumburg, IL Position Type Full Time Education Level High School Diploma / GED Travel Percentage No Travel Required Job Shift Monday - Friday, rotating Saturdays Job Category Admin - Clerical Description Are you ready to make an impact in our patients' healthcare journeys right from the very start? IVX...

  • Front Desk Agent

    3 weeks ago


    Schaumburg, United States Residence Inn Schaumburg Full time

    Job Summary: Part-time, $18/hr, Shifts are 3pm-11pm, Weekend availability required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying...


  • Schaumburg, Illinois, United States IVX Health Full time

    About the RoleThe Front Desk Coordinator is a patient-facing role responsible for providing administrative and clerical support to IVX Health infusion centers. This includes greeting patients, scheduling appointments, answering phones, front-end revenue cycle, and other center-based office tasks.ResponsibilitiesPatient Communication: Answer telephones and...

  • SOC Analyst

    2 months ago


    Schaumburg, Illinois, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • Front Desk Agent 16hr

    1 month ago


    Schaumburg, United States Courtyard Schaumburg Full time

    Job Summary: Part-time, $16/hr, Weekend availability required. Shifts will fluctuate between both 7am-3pm and 3pm-11pm. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering...

  • Front Desk Agent 16hr

    4 weeks ago


    Schaumburg, United States Courtyard Schaumburg Full time

    Job Summary: Full-time, $16/hr, Weekend availability required. Shifts will fluctuate between both 7am-3pm and 3pm-11pm. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering...