Help Desk Analyst

4 months ago


Schaumburg, United States IDR, Inc. Full time

IDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today


Position Overview & Responsibilities for the Help Desk Analyst:

One of our top clients is looking for a Help Desk Analyst who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote desktop tools, assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, printers, mobile devices. You will also be responsible for maintaining passwords, data integrity, and file system security for the computing environment. The ideal candidate will have great customer service and communication skills


Required Skills:

  • 1+ years’ experience working in an IT Service Desk/Support role
  • 1+ years’ experience configuring and troubleshooting Windows & Mac laptops
  • 1+ years’ experience with Intune for Endpoint Management
  • Knowledge of remote support
  • Hands on experience building laptops and re-imaging laptops
  • Experience troubleshooting with Mac users & end users over the phone
  • Basic Knowledge of Active Directory & Microsoft Teams

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row



  • schaumburg, United States IDR, Inc. Full time

    IDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!Position Overview & Responsibilities for the Help Desk Analyst:One of our top clients is looking for a Help Desk Analyst who will...

  • Service Desk Analyst

    4 weeks ago


    Schaumburg, United States Netrix Global Full time

    About The Opportunity This Service Desk Analyst position is a remoteUnited Statesbasedrole for future needs. At Netrix Global, the Service Desk Analyst I will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for...

  • Help Desk Agent

    1 week ago


    Schaumburg, United States Vizirecruiter Llc. Full time

    Introduction Imagine finding a career where youre rewarded for doing what you do besthelping others. Overview What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it...


  • Schaumburg, United States RAIS USA Full time

    Title: L2 Helpdesk Analyst (Desktop Support)Location: Schaumburg, Illinois, - Onsite Here’s What You’ll Do:Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests.Provide remote support over the phone using remote desktop tools.Assist employees with installation, configuration,...


  • schaumburg, United States RAIS USA Full time

    Title: L2 Helpdesk Analyst (Desktop Support)Location: Schaumburg, Illinois, - Onsite Here’s What You’ll Do:Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests.Provide remote support over the phone using remote desktop tools.Assist employees with installation, configuration,...


  • Schaumburg, United States Smile Doctors Full time

    Looking for a career that makes you smile? We're seeking a Front Desk Coordinator II to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Performs various administrative duties. * Welcomes visitors to the practice and provides information about clinic...

  • Front Desk Agent

    4 months ago


    Schaumburg, United States Residence Inn Schaumburg Full time

    Job Summary: Part-time, $18/hr, Shifts are 3pm-11pm, Weekend availability required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying...


  • Schaumburg, United States The LaSalle Group Full time

    LaSalle Network is seeking a detail-oriented Purchasing & Inventory Analyst to join the team of one of our top manufacturing clients in Schaumburg, IL. This role is integral in ensuring efficient inventory management and optimizing purchasing processes to support business operations. This is a temporary opportunity with the potential to convert after 6...

  • Compliance Analyst

    1 month ago


    Schaumburg, United States Cetera Financial Group Full time

    At Cetera we need detailed thinkers to help us deliver quality and value to our clients. As an experienced analyst, you know how to uncover trends and tell meaningful stories through data. You collect, organize, and interpret information with ease and understand the impact your insights have on our business.. Cetera Financial Group is currently seeking an...

  • Compliance Analyst

    1 month ago


    schaumburg, United States Cetera Financial Group Full time

    At Cetera we need detailed thinkers to help us deliver quality and value to our clients. As an experienced analyst, you know how to uncover trends and tell meaningful stories through data. You collect, organize, and interpret information with ease and understand the impact your insights have on our business.. Cetera Financial Group is currently seeking an...

  • Compliance Analyst

    1 month ago


    schaumburg, United States Cetera Financial Group Full time

    At Cetera we need detailed thinkers to help us deliver quality and value to our clients. As an experienced analyst, you know how to uncover trends and tell meaningful stories through data. You collect, organize, and interpret information with ease and understand the impact your insights have on our business.. Cetera Financial Group is currently seeking an...


  • Schaumburg, Illinois, United States HAPPYIAN LLC Full time

    Company OverviewHAPPYIAN LLC is a dynamic organization dedicated to delivering exceptional ABA services. We are passionate about fostering a supportive environment that encourages growth and development.Salary and BenefitsWe offer competitive salary positions with opportunities for pay increases at 3 months, 6 months, and 1 year. Our bonus structure ensures...


  • Schaumburg, United States Marsh LLC Full time

    About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest  is consistently recognized as a top workplace, attracting and retaining its insurance talent...


  • Schaumburg, United States Westside Children's Therapy Full time

    Job DescriptionJob DescriptionABA - The Westside Way! Total Compensation: $88,250- $102,000 annuallyAnnual Salary Starting at $76,250 (based on experience)Performance Bonus Eligibility: Earn up to $12,000 annually for exceeding billable hoursWork-Life Balance You’ll AppreciateRealistic Caseloads: Enjoy a manageable caseload of 28 therapy hours per week,...


  • Schaumburg, Illinois, United States Connection Full time

    At Connection, we offer a fantastic opportunity for a Help Desk Agent to work in a remote environment. This role provides excellent benefits, including three weeks of paid time off, tuition reimbursement, and more.The ideal candidate will have advanced technical skills, including expertise in hardware and software installation, maintenance, and...

  • Systems Administrator

    2 months ago


    Schaumburg, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Systems Administrator to join our team in Schaumburg, Illinois. This role focuses on managing both on-premises and cloud network infrastructure, ensuring software updates, patch management, and license compliance. The Systems Administrator will also manage a variety of other responsibilities related to...

  • Night Auditor

    2 weeks ago


    Schaumburg, United States Aimbridge Hospitality Full time

    Job SummaryFull-time, $18/hr, Weekend availability required.The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing...


  • Schaumburg, Illinois, United States Paylocity Full time

    Company OverviewPaylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering a comprehensive platform for modern workforces. By automating and streamlining HR and payroll processes, the company has become one of the fastest-growing HCM software providers worldwide.The Paylocity product suite helps businesses attract and...


  • Schaumburg, United States AAGI Full time

    The System Administrator is accountable for proactively managing AAGI’s system environment to provide high availability. Providing exceptional IT services that maintain high security standards and support the business on a 24/7 basis. Support the business operations with processes that are effective and efficient in accordance with established industry and...


  • schaumburg, United States AAGI Full time

    The System Administrator is accountable for proactively managing AAGI’s system environment to provide high availability. Providing exceptional IT services that maintain high security standards and support the business on a 24/7 basis. Support the business operations with processes that are effective and efficient in accordance with established industry and...