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Field Quality Engineer

3 months ago

West Point, United States Ledgent Technology Full time

Key Details:

  • Temp-to-Hire
  • Location: 50/50 in Montgomery, AL and West Point, GA
  • Required: 3-6 years experience, Bachelors in Engineering
  • Pay: up to $85k

Key Accountabilities:

  • Installation Quality - Conducting daily audits of installed part quality, inventory part quality. Reporting to MPA HQ engineering staff. (50%)
  • Product Readiness - Conduct, or support, factory 'joint fit-up' events between MPA and local factory representatives. Liaison to arrange event (identify vehicles, receive part shipments, arrange access for out-of-town visitors, etc.). Conduct install event solo, if needed, and report results to MPA HQ Quality Team. (10%)
  • Defect Part Analysis - Determine root cause of defects (Installer, Supplier, Transport). Report investigation results to MPA HQ engineering staff. (10%)
  • Defect Part Claim Processing - Review and judge 'supplier defect' and 'installer defect' claims for accuracy. (10%)
  • Defect Part Rework - Repair defective part at Port/VPC with supplier's replacement component. Inspect/Rework kits, as requested, at Port/VPC and Warehouse. (5%)
  • Negotiation with other Dept/Division/Affiliate - Represent MPA's interest in negotiations with other entities, related to installation quality. (5%)
  • Continuing Education - Completion of assigned training. (10%)

Key Performance Indicators:

  • Review of part install quality at "home base" port(s) or VPC(s). Scheduled travel to other assigned ports or VPCs for install quality reviews.
  • Typical work schedule includes on-site attendance at automotive factories, as negotiated with manager, but typically splitting time equally between OEMs' factories:
  • Review will include checks of port/VPC warehouse storage condition, part movement methods, part storage methods, install technician skill, tool calibration, accuracy of install to the published instructions, quality of final install, quality of Processor QC, etc.
  • Review installation method and quality, to ensure processors are following approved process, using approved tools, adequately protecting the vehicle and accessory part from damage, and reporting defective parts properly.
  • Support MPA HQ engineering staff during on-site Factory Joint Fit-up events at the factory VPC. Engineer to represent the port/VPC processor's skill level, and provide feedback to ensure install is possible at planned rate. Field Quality
  • Engineer may be required to perform Joint Fit-up event, if MPA HQ engineers cannot join.
  • Travel between ports, as needed, to investigate urgent issues.
  • Travel to local warehouse, to investigate, inspect, sort or rework, as needed.
  • Coordinate with local suppliers & supplier representatives on part quality issues coming into the ports and VPCs, including inspection, rework, scrapping, or replacement.
  • Create summary reports, on a routine basis, for discovered issues and resolution status.
  • Negotiate on behalf of MPA, with port processors, port OEM representative, outside vendors, and other MPA Divisions, on any manner of concern related to installation quality.

Education Requirements:

  • Bachelor's degree in a related Engineering discipline (Mechanical, or Electrical) required.

Experience Requirements:

  • 2-4 years of experience required
  • 3+ years of directly related professional-level quality position experience in Automotive Industry (Supplier or OEM)
  • Familiarity with common Quality concepts, incl. 8D, 5Why, CAR/RCA, SPC, Design/Process FMEA, Quality Management System, Supplier Audits, (ISO/TS/IATF16949, QS-9000, ISO9000, etc.), ASTM/SAE/ISO standards, preferred.
  • Familiarity with various manufacturing processes, incl. injection molding, blow molding, small electronics manufacturing, extrusion, die casting, forging, assembly & kit packing, preferred.

Skills:

  • Working without supervision; following through on tasks to completion
  • Knowledge of automotive assembly and manufacturing processes
  • Analytical skills, and problem solving
  • English communication skills, both verbal and written; Korean speaking a plus
  • Familiarity with common automotive systems, functions, and assembly/disassembly processes
  • Knowledge of common PC software, including word processing, spreadsheets, presentation and scheduling software, and email.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.