Field Quality Engineer

2 months ago

West Chester, United States Sentrilock LLC Full time
Job DescriptionJob DescriptionDescription:

Ensure the SentriLock product is reliable and produces expected performance for customers by developing and auditing quality processes, testing, and documentation with a focus on continuous improvement. Confirm compliance with ISO standards for both supplier and internal quality of physical product and firmware.


Continuous Improvement:

  • Drive continuous improvement initiatives to meet customer expectations and internal standards.

Monitoring and Reporting:

  • Develop and maintain reporting systems to track progress toward production quality objectives and quickly identify manufacturing issues.

Documentation:

  • Properly document rationale and results of product, firmware, and process improvements.

Defect Management:

  • Develop and maintain systems for consistent classification and reporting of defects and symptoms.

Support and Field Issues:

  • Ensure continuous improvement of support for physical product and firmware issues in the field.

Field Quality:

  • Utilize support and customer service management (CSM) tools for troubleshooting and analysis of lockbox health.

Design and Process Quality:

  • Ensure requirements, processes, tests, and test procedures are developed and documented in a centralized location.

Adherence and Training:

  • Ensure adherence to quality requirements and processes
  • Seek out and complete appropriate training, development, and research to stay updated on industry standards and best practices.

**Must be able to work onsite in West Chester, OH 3-4 days per week**

Requirements:
  • Required: Bachelor’s Degree in Mechanical or Electrical Engineering
  • 3 Years Creating Quality Engineering Processes
  • Required; 3 Years Leading Projects, Required
  • Preferred: Certified Quality Engineer; Six Sigma Black Belt
  • Preferred: SQL and Python

**Must be able to work onsite in West Chester, OH 3-4 days per week**

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