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Loss Prevention Coordinator

3 months ago

Pittsburgh, United States Cypress HCM Full time

Duties:

Loss Prevention Service, Systems, and Equipment

· Track progress for store installations & service follow up

· Place work orders as required for store issues support

· Review work order numbers and research aging items as needed

· Utilize applicable software, web interfaces, and/or applications to monitor and update work order status; help maintain user access for applicable systems

· Regularly update and maintain systems and files to reflect current physical security and alignment attributes

· Prepare, maintain, and distribute reporting related to service status, usage, and productivity


Store Openings, Closings & Remodels

· Update and support new store project tracker(s) and SharePoint content

· Assist with distribution of planning docs to field support teammates to align with project timelines

· Assist with new store system validation

· Review and approve LPTV, alarm and key/core plans for any new and/or remodel store projects, as assigned

· Track LP assets subject to removal and recovery and manage system shut down and maintenance agreement terminations for closing/relocating locations


General

· Assist in the collecting and reporting of LP data & statistics on standard intervals and as needed

· Support maintenance and administration of Loss Prevention software as needed

· Maintain productive relationships with internal and external business partners

· Participate in training new Safety and Operations Teammates on LP Operations processes

· Provide feedback supporting increased efficiency and productivity related to Loss Prevention Processes

· Support event related guard service scheduling and follow up, as needed

· Any other duties as assigned by your supervisor


Requirements:

· Candidate will need to demonstrate strong communication skills, the ability to think analytically and be able to apply a high level of organization in a task driven environment.

· Candidate must be proficient in Microsoft Office products, to include formula driven reporting in Microsoft Excel. The ideal candidate would have a background in ticket resolution, IT, software/system administration, and/or familiarity with applications to include Salesforce, JIRA or Service Channel.


Compensation:

· $17.73 - 23.65/hr W-2


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