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Sustainability Coordinator

2 months ago

Pittsburgh, Pennsylvania, United States Michaels Arts and Crafts Full time

Position Overview

As an Environmental Specialist at Michaels Arts and Crafts, you will play a vital role in enhancing customer experiences while promoting sustainable practices within our retail environment. Your responsibilities will include:

  • Providing exceptional customer service by assisting shoppers in locating products and offering effective solutions.
  • Ensuring a swift and pleasant checkout process while adhering to cash handling protocols.
  • Engaging customers about the advantages of our rewards program and facilitating enrollments.
  • Educating customers on feedback initiatives to enhance service quality.
  • Supporting various sales channels, including in-store pickups and shipping from the store.
  • Participating in inventory management tasks, including unloading shipments and organizing merchandise according to planograms.
  • Maintaining store presentation standards through effective merchandise recovery and organization.
  • Executing stock optimization tasks and other assigned duties to ensure product availability.
  • Contributing to loss prevention and safety initiatives.
  • Following established procedures and company policies to ensure compliance with relevant regulations.
  • Fostering a positive and respectful atmosphere while collaborating with team members.
  • Gaining cross-training in custom framing sales and production processes.

Additional Responsibilities

Other duties may be assigned as necessary.

Preferred Qualifications

  • Experience in retail or customer service is preferred.

Physical Requirements

  • Ability to stand for extended periods.
  • Capability to navigate throughout the store.
  • Regular physical activities including bending, lifting, and reaching.
  • Ability to lift heavy items and access high shelves using ladders or similar equipment.
  • Work in a retail environment with varying climate conditions.

Equal Opportunity Commitment

Michaels is dedicated to creating an inclusive environment for all individuals. We ensure that reasonable accommodations are available for those with disabilities throughout the application and employment process.