Security Officer

4 weeks ago

Santa Barbara, United States El Encanto, A Belmond Hotel Full time

El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today’s luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.


As a Security Officer, El Encanto, A Belmond Hotel, you ensure the smooth operations, functionality, and grandeur of your destination’s facilities. In this role, you’re a proud custodian of the infrastructure and ensures the safety and well-being of our team members, guests and visitors. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.


Primary Responsibilities Include

  • Access control (lock and unlock) the entry doors and gates on grounds.
  • Escort People In/Out of the Hotel - Hotel security is also responsible for escorting guests and hotel staff to and from the hotel. If valet parking is unavailable late at night, hotel security may escort guests and staff in order to protect them. Additionally, hotel security may need to escort belligerent guests off hotel property.
  • Maintain Order - Hotel security is often expected to maintain order among the different groups of guests.
  • Report to Supervisors and Management -Hotel security is responsible for reporting all suspicious activity to their supervisors or hotel management. Usually, hotel security should report current events in real time through their radio and document events that have already been resolved.
  • Investigate Disturbances - Hotel security must be on call anytime during their shift to investigate disturbances reported by hotel staff and guests. This can include things like excess noise coming from a guest’s room or reports of suspicious people prowling the parking lot.
  • Use utilities and resources in a responsible manner to control wastage.
  • Communicate relevant information to the department, your line manager and across departments, as appropriate.
  • Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
  • Attend learning and development courses and complete eLearning modules, as required.
  • Demonstrate and be a role model of Belmond’s core values of Care, Confidence, Curiosity and Community.


Compensation is $23 per hour


What We Offer:

At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.

The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.

The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.


We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today


The Belmond & LVMH Family

El Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

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