Member Services Representative

4 days ago


Denver, United States SaveonSP Full time

MEMBER SERVICES REPRESENTATIVE – DENVER, CO - hiring for our September 30 class date

Healthcare & Pharmaceutical Industry


ABOUT SAVEONSP

SaveOnSP is a leading benefit administrator for specialty medication pharmaceuticals. Located in WNY and Denver, CO SaveOnSP’s mission is to assist patients and plan sponsors across the United States navigate the complexities and high costs of specialty medications pharmaceuticals.


SaveOnSP is seeking full-time Member Services Representatives for an outstanding career opportunity at our Denver, CO location. This position is primarily responsible for providing excellent customer service and member support, taking inbound phone calls, and enrolling qualifying members into a copay assistance program. Assisting members in navigating the complexities and high costs of specialty medications pharmaceuticals to result in cost savings.


PRIMARY RESPONSIBILITIES

No weekends required

  • This is a hybrid position with a primarily remote schedule with up to 8 weeks of required in-office training.
  • Learn fundamentals of health insurance plans and pharmacy benefits.
  • Take incoming calls from members, identify and resolve questions or issues that arise regarding the prescription benefit plans and plan coverage.
  • Assist members in enrolling into appropriate manufacturer copay assistance programs to help them reduce their out-of-pocket cost for specialty medications.
  • Provide member support to answer questions regarding insurance benefit information and the copay assistance program.


MINIMUM QUALIFICATIONS

  • High School Diploma or GED required.
  • 3+ years of customer service experience or call center experience.
  • Must be available to work three (3) evening shifts until 8:00pm and/or 9:00pm.
  • Strong work ethic, positive attitude, and commitment to high performance standards.


COMPENSATION AND BENEFITS

  • Starting rate of pay $20-22/per hour
  • After successful completion of our comprehensive training, employees will be rewarded with a promotion to level II and a $1 increase.
  • Quarterly incentive plans where you can earn up to $1,000 in bonuses. * There are no quotas needed to qualify for bonuses. *
  • Quarterly in office team building days with paid company lunches.


SaveOnSP offers a comprehensive benefits package including the following:

  • Generous Paid Time Off
  • Six (6) Paid Company Holidays
  • Three (3) Floating Holidays
  • Health Insurance with 75% Company Contribution
  • Paid Sick Time
  • Health Savings Account Company Contribution
  • Company Paid Employee Assistance Program (EAP)
  • Profit Sharing
  • Defined Benefit Plan for Retirement
  • Company Paid Life & Long-Term Disability Insurance
  • 401(k)



  • Denver, Colorado, United States Credit Union of Denver Full time

    Job OverviewPosition Available: Member Service Representative (Full-Time)Department: OperationsAs a Member Service Representative, you will be the first point of contact for our valued members. Your primary responsibilities will include:Welcoming members and assisting them with various transactions such as deposits, withdrawals, and loan payments.Addressing...


  • Denver, United States SaveonSP Full time

    MEMBER SERVICES REPRESENTATIVE DENVER, CO - hiring for our September 30 class date! Healthcare & Pharmaceutical Industry ABOUT SAVEONSP SaveOnSP is a leading benefit administrator for specialty medication pharmaceuticals. Located in WNY and Denver, CO SaveOnSPs mission is to assist patients and plan sponsors across the United States navigate the...


  • Denver, United States SaveonSP Full time

    MEMBER SERVICES REPRESENTATIVE – DENVER, CO - hiring for our September 30 class date!Healthcare & Pharmaceutical IndustryABOUT SAVEONSPSaveOnSP is a leading benefit administrator for specialty medication pharmaceuticals. Located in WNY and Denver, CO SaveOnSP’s mission is to assist patients and plan sponsors across the United States navigate the...


  • Denver, Colorado, United States Zing Credit Union Full time

    Job Summary:As a Teller/Member Service Representative I-Acoma at Zing Credit Union, you will play a vital role in providing exceptional service to our members. Your primary responsibility will be to assist members with their financial transactions, including paying and receiving cash and other negotiable instruments. You will also be responsible for...


  • Denver, United States Insuredbyking Full time

    Customer Service Representative - State Farm Agent Team Member ROLE DESCRIPTION As a customer service representative with Jenni King State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal...


  • Denver, United States Daveorrsf Full time

    Customer Service Representative - State Farm Agent Team Member Full Time in Loveland, CO ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Dave Orr - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...


  • Denver, United States Mortonagency Full time

    Customer Service Representative - State Farm Agent Team Member Full Time in Littleton, CO ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Sean Morton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...


  • Denver, United States Robertomartinezjr Full time

    Customer Service Representative - State Farm Agent Team Member ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Roberto Martinez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service...


  • Denver, United States Ericmoskalski Full time

    Customer Service Representative - State Farm Agent Team Member Full Time in Fort Collins, CO Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow...


  • Denver, Colorado, United States Internal Revenue Service Taxpayer Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Contact Representative. As a Contact Representative, you will provide exceptional customer service to individuals and businesses, assisting them with a wide range of issues related to tax responsibilities.Key ResponsibilitiesProvide over-the-phone technical...

  • Member Services

    3 months ago


    Denver, United States Planet Fitness Full time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front desk related...


  • Denver, United States Insurance Agent Kaan Inceoglu Full time

    Customer Service Representative - State Farm Agent Team Member Full Time in Greeley, CO Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...


  • Denver, United States Goldfish Swim School Full time

    At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members They are the ones who show our families why they should choose Goldfish Swim School week after week by making learning (and work) FUN! This job is perfect if you...


  • Denver, United States Goldfish Swim School Full time

    At Goldfish Swim School, we care about providing top-notch swim lessons. We also have a reputation for our golden experience & WOW customer service, thanks to the culture created by our team members They are the ones who show our families why they should choose Goldfish Swim School week after week by making learning (and work) FUN! This job is perfect if you...


  • Denver, United States Insuringfalcon Full time

    Customer Service Representative - State Farm Agent Team Member Full Time in Falcon, CO Position Overview State Farm Insurance Agent located in Falcon, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kevin Koenke - State Farm Agent, you will build and develop customer relationships within the...


  • Denver, United States ComForCare Home Care (Raleigh, NC) Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties And Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional...


  • Denver, United States Rich Lyon - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Denver, United States OCI Hospitality Full time

    About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests,...


  • Denver, United States OCI Hospitality Full time

    Job DescriptionJob DescriptionAbout Us:Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of...


  • Denver, United States OCI Hospitality Part time $18 - $19

    Job DescriptionJob DescriptionAbout Us:Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of...