Guest Services Representative

2 weeks ago

Denver, United States OCI Hospitality Full time
Job DescriptionJob Description

About Us:

Our hotel is proudly operated by OCI Hospitality.

The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.


About the Role:

Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.


This position is PT with the potential for FT if willing to work audit shifts(overnight). Currently, we have 2-3 daytime/evening desk shifts available.


About You:

A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.


What You Gain:

You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

  • Guest Service Representative

    3 weeks ago

    Denver, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Representative

    3 days ago

    Denver, United States White Lodging Full time

    **Guest Service Representative** **Job Description** Summary: The GSR II completes guest registration, room assignments, blocking, check out, and accounting procedures. Provides efficient, gracious, and professional guest service. Responsibilities * Provide the highest quality of service to the guest at all times and anticipate and exceed guest...

  • Seasonal Guest Services Representative

    3 weeks ago

    Denver, United States Denver Zoo Full time

    Denver Zoo is a leader in animal care, wildlife conservation and education. We are passionate about our commitment to excellence in support of our mission of Inspiring Communities to Save Wildlife for Future Generations. Denver Zoo honors our animals, staff, and guests by conducting ourselves at the highest level of integrity through our Core Actions --...

  • Seasonal Guest Services Representative

    3 weeks ago

    Denver, United States Denver Zoo Full time

    Denver Zoois a leader in animal care, wildlife conservation and education. We are passionate about our commitment to excellence in support of our mission of Inspiring Communities to Save Wildlife for Future Generations. Denver Zoo honors our animals, staff, and guests by conducting ourselves at the highest level of integrity through our Core ActionsInspire...

  • Guest Service Representative

    1 month ago

    Denver, United States Edit Co, LLC dba Tide Cleaners Full time

    Job DescriptionJob DescriptionGuest Service Representative – Plant/Dry StoreReports To: Counter Manager & General ManagerEdit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team! We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an...

  • Residential Guest Services Representative

    12 hours ago

    Denver, United States SP Plus Corporation Full time

    SP is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented pe Guest Service, Guest, Representative, Residential, Retail, Transportation

  • Guest Services Representative

    3 weeks ago

    Denver, United States CareerBuilder Full time

    Welcome Home! We are seeking a new addition to our family at Hyatt Place Denver Tech Center, which has been fully renovated. Our team and guests embody the essence of transforming a house into a warm and welcoming home while still offering the luxuries of a hotel. We strive to provide our guests with the comforts of home accompanied by a friendly smile....

  • Residential Guest Services Representative

    3 days ago

    Denver, United States SP+ Full time

    Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...

  • Guest Services Representative

    1 month ago

    Denver, United States Sonder Full time

    With thousands of beautiful spaces built for travel and living, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent...

  • Guest Service Representative

    2 weeks ago

    Denver, Colorado, United States Spire Hospitality Full time

    This part-time job duties include but are not limited to:Providing exceptional customer service to guests and fellow associatesBeing an ambassador for our brand and management companyChecking guests in/outBlocking rooms for individuals and guestsDelivering supplies to guest rooms as neededAssisting with basic accounting tasksAnswering...

  • Guest Services Representative

    1 month ago

    Denver, United States Hyatt Place Denver Tech Center Full time

    Job DescriptionJob DescriptionWelcome Home! We are seeking a new addition to our family at Hyatt Place Denver Tech Center, which has been fully renovated. Our team and guests embody the essence of transforming a house into a warm and welcoming home while still offering the luxuries of a hotel. We strive to provide our guests with the comforts of home...

  • Guest Relations Representative

    2 days ago

    Denver, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Job Title: Guest Relations Representative Department: Guest Experience Business Unit: KSE Location: Denver, CO (Ball Arena & DICK's Sporting Goods Park) Reports To: Director, Guest Experience...

  • Guest Relations Representative

    3 days ago

    Denver, United States teamworkonline Full time

    Job Title: Guest Relations RepresentativeDepartment: Guest ExperienceBusiness Unit: KSELocation: Denver, CO (Ball Arena & DICK’s Sporting Goods Park) Reports To: Director, Guest Experience Employment Type: Variable Hour – Hourly – Non-ExemptSupervisor...

  • Guest Relations Representative

    5 days ago

    Denver, United States Kroenke Sports Enterprises Full time

    Job DescriptionJob DescriptionJob Title: Guest Relations RepresentativeDepartment: Guest ExperienceBusiness Unit: KSELocation: Denver, CO (Ball Arena & DICK’s Sporting Goods Park) Reports To: Director, Guest Experience Employment Type: Variable Hour – Hourly – Non-ExemptSupervisor Position:...

  • Guest Experience Representative

    2 weeks ago

    Denver, Colorado, United States teamworkonline Full time

    Guest Experience Representative POSITION SUMMARY:Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Guest Experience Representative

    1 month ago

    Denver, Colorado, United States teamworkonline Full time

    Guest Experience Representative POSITION SUMMARY:Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Guest Experience Representative

    3 weeks ago

    Denver, United States CareerBuilder Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Guest Experience Representative POSITION SUMMARY: Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide...

  • Guest Experience Representative

    3 weeks ago

    Denver, United States Colorado Rockies Full time

    Guest Experience RepresentativePOSITION SUMMARY: Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Guest Experience Representative

    4 weeks ago

    Denver, United States teamworkonline Full time

    Guest Experience Representative   POSITION SUMMARY: Event Services LLC is always on the lookout for outgoing, motivated, and friendly people to join our Guest Experience team. We aim to provide the ultimate experience for Rockies games, Concerts and other special events held here at Coors Field. If you feel this sounds like you, read on to find out more...

  • Guest Services Agent

    1 month ago

    Denver, United States DoubleTree by Hilton Hotel Denver Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...