Program Director

5 days ago

Raleigh, United States Securitas Security Services USA, Inc. Full time

Securitas Security Services USA, Inc.

Position Title: Regional Program Director

Location: Raleigh, North Carolina (NC)


Job Summary:

The Regional Program Director reports to the Global Account Director, Securitas Global Clients-Group. The post-holder for this role will be responsible for maintaining and developing excellent relationships with all stakeholders, both internal and external. Responsible for ensuring that our business is managed in a consistent and highly professional manner, ensuring Securitas is in full compliance with the approved Client Agreements, internal policies and standards across the Client portfolio. In this role, you will lead the day-to-day client engagement and develop strategic recommendations that address the client's business problems to solve, both in a operational and commercial context. Provide direction and support to the Country teams to deliver on client needs and achieve favourable outcomes for the client that result in profitability / overall financial health of the account. In this role, you will represent the entire range of company services and products while in coordination with the Global Account Director, you will be developing the customer account and Securitas business planning cycle and ensuring the customers’ needs and expectations are met by the company. In this role, you will be a pivotal figure in aligning Securitas’ innovative security solutions directly with the nuanced needs of our client. Your role will be to not only understand and advocate for client requirements but also to spearhead the creation, integration and embedding of new services and solutions within the Clients security programs, seeking to implement new solutions, which the Client may not have considered in their own operations and planning processes.


Benefits Offered:

Securitas will offer a base salary of $105K/Annually in addition to a full benefit package that includes:

  • $500/Month Vehicle Allowance
  • Medical Insurance
  • Life Insurance
  • Dental
  • Vision
  • 4 Floating Holidays
  • 6 Sick Days
  • 10 Vacation Days Accrued
  • 401K


About Securitas:

  • Our Values: Integrity, Vigilance and Helpfulness
  • Skilled team of 350,000+ employees
  • Industry leader providing global and specialized services (6 Pillars)
  • Established in 1850 as Pinkerton and in 1934 as Securitas AB


Position Qualifications:

  • Ensures delivery of high-quality customer service.
  • Strong communication, planning, organizing, and decision-making abilities.
  • Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.
  • Additional qualifications may be specified and receive preference, depending upon the nature of the position.


Education/Experience:

  • Minimal of 5+ years experience in international business and contracting, wide business experience desirable
  • Experience of working cross border, internationally, remotely (Adaptability to support business needs in differing time zones)
  • Sensitivity to cultural differences and demonstrated ability to bring diverse teams together to work on a common goal
  • Experience working with clients at Senior Manager and/or Director level
  • Experience working independently and Team settings
  • Experience with Stakeholder Management, Project Management, Data Management (Translating Data)
  • Experience of risk and compliance frameworks in a challenging environment
  • Strong business and commercial acumen, problem solving, negotiation and communication/listening, time management and Multi-tasking skills
  • Proficiency in I.T. skills - notably in O-365 (Microsoft Excel, Team, PowerPoint), Power-BI and Microsoft Dynamics CRM
  • Flexibility of working hours, to support differing time zones, working practices
  • Experience with; Fluent written and spoken English and Spanish

Company Website:

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