Field Services Office Manager

3 months ago

Madison, United States Koppers Inc. Full time

Job Responsibilities

The Field Services Representative will ensure that our traveling workforce is supported regarding onboarding processing; benefits questions and enrollment; promotions and pay rate/premium changes; bonus eligibility; leave of absence processing; policy questions; payroll backup, etc. Assistance with full cycle recruiting will be performed as needed.


Recruiting:

  • Assist with candidate onboarding processing and monitoring to ensure recruiting continues to move forward without disruption.

Field Services

  • Manage overall field personnel processes for advancement, demotion, and separation; ensure changes are reflected in all KRS systems; Manager approval is received; and related announcements are made.

Payroll Processing

  • Backup and assist with payroll functions including processing, answering employee questions, and resolving processing errors.

Accounting

  • Reconcile shared Visa statement (collect receipts, manage disputes, prepare reconciliation documents for approval).

Human Resources

  • Assist with planning and execution of special events such as benefits enrollment, meetings, and employee recognition.
  • Provide policy guidance and interpretation to field staff members as needed.
  • Answer questions from applicants and employees relative to policies and benefits.
  • Maintain accurate and up-to-date HR files, records, and documentation.
  • Maintain the integrity and confidentiality of human resource files and records.
  • Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
  • Ensure weekly reporting (headcount, personnel activity, etc.) are provided to appropriate personnel.
  • Maintain HR content on company Microsoft Teams page.
  • Ensure HRIS system (Workday) updates are processed to reflect current work locations, supervisor, cost center, , compensation rate, medical records, etc.
  • Manage random alcohol and drug consortium pools and work with supervisors to schedule and complete required testing.
  • Process requests for special exams that support the DOT FMCSA requirements and our safety programs.
  • Process income withholding and child support notices.
  • Respond to leave of absence requests by communicating with employees regarding their needs and options available. Provide support as needed in working with 3rd party service vendor regarding leave approval. Keep corporate contacts informed regarding leave processing as well as updating the HRIS system.
  • Monitor retention and referral bonus eligibility and provide processing/payment information to Field Payroll Coordinator.
  • Verify Workday records are setup, and that programs and processes are supported (resident state, payment elections, alternate work location data).

General Administration

  • Place office supply orders and monitor supply levels for the department.
  • Ensure DOT compliant driver file is established for all company drivers


Qualifications

  • Associate Degree from an accredited college or university, or high school diploma with equivalent practical experience.
  • Minimum of 3+ years of demonstrated general business acumen that includes time management; organization skills; self-motivation; mentoring of others; agility; adaptability; effective communication skills; and prioritization skills
  • Proficient in Microsoft Office, with special focus on Excel, Word, MS Teams, and Outlook.
  • A valid driver’s license with a favorable driving record for company travel and errands.
  • Willingness to travel 10%


Koppers Inc. and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category or characteristic protected by federal law, state, or local law.

  • Field Services Office Manager

    3 months ago

    Madison, United States Koppers Inc. Full time

    Job ResponsibilitiesThe Field Services Representative will ensure that our traveling workforce is supported regarding onboarding processing; benefits questions and enrollment; promotions and pay rate/premium changes; bonus eligibility; leave of absence processing; policy questions; payroll backup, etc. Assistance with full cycle recruiting will be performed...

  • Field Service Technician

    3 weeks ago

    Madison, United States Technical Safety Services Full time $37,440 - $54,080

    Job DescriptionJob DescriptionWho are we?Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team...

  • Retail Assistant Store Manager

    2 weeks ago

    Madison, United States Office Depot Full time

    Job Description The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and...

  • Operations Supervisor for Service Management

    1 week ago

    Madison, Wisconsin, United States EMCOR Government Services Full time

    Company Overview:EMCOR Government Services is a leading provider of innovative mechanical, HVAC, and facilities management solutions. With decades of experience, we are committed to delivering exceptional service and comprehensive support to our clients.Position Title: Service SuperintendentRole Overview: The Service Superintendent oversees daily operations...

  • Retail Merchandising Team Lead

    4 days ago

    Madison, Wisconsin, United States Field Force Merchandising Full time

    Job OverviewField Force Merchandising is seeking a highly skilled and experienced Team Lead to oversee retail store remodels and merchandising projects throughout the Eastern US. As a key member of our team, you will be responsible for supervising reset/remodel teams in major retail chains, ensuring seamless execution of projects, and maintaining excellent...

  • Field Services Operations Supervisor

    2 weeks ago

    Madison, Wisconsin, United States Koppers Inc. Full time

    Job OverviewThe Field Services Office Manager will play a crucial role in supporting our mobile workforce with various administrative and operational tasks. This position encompasses onboarding processes, benefits inquiries, payroll support, and recruitment assistance as necessary.Recruitment SupportFacilitate candidate onboarding and ensure a seamless...

  • Operations Supervisor for Service Management

    2 weeks ago

    Madison, Wisconsin, United States EMCOR Government Services Full time

    Company Overview:EMCOR Government Services is a leading provider of innovative mechanical, HVAC, and facilities management solutions. With decades of expertise in delivering comprehensive mechanical services, we support clients in meeting their operational needs effectively.Position Title: Service SuperintendentRole Overview: The Service Superintendent is...

  • Retail Customer Service Associate

    4 weeks ago

    Madison, United States FedEx Office and Print Services Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

  • Field Service Technician

    2 months ago

    Madison, United States Sungrow USA Corporation Full time

    Job DescriptionJob DescriptionAbout Sungrow:Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of  December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the...

  • Field Services Operations Coordinator

    2 weeks ago

    Madison, Wisconsin, United States Koppers Inc. Full time

    Position OverviewThe Office Manager for Field Services will play a crucial role in supporting our mobile workforce with various administrative functions, including onboarding procedures, benefits inquiries, payroll assistance, and policy clarifications. This position will also involve collaboration in the recruitment process as necessary.Recruitment...

  • Field Service Engineer

    2 months ago

    Madison, United States The Ladders Full time

    JOB OBJECTIVE: The Field Service Engineer will perform installation and repair services for all internal and external customers on Promega instrumentation while ensuring all customer service standards are maintained. This position will provide advanced support for all internal and external customers on Promega instrumentation. CORE DUTIES: 1. Perform all...

  • Lead Retail Customer Service Associate

    3 months ago

    Madison, United States FedEx Office Full time

    POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.The Lead Consultant'stime will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the...

  • Field Service Technician

    3 months ago

    Madison, United States Swift Industrial Power Full time

    Job DescriptionJob DescriptionJob ResponsibilitiesOur DC Power Technicians are responsible for performing field activities at telecommunication central offices, electric utility substations, and data centers. This position reports to the Operations Manager and will be assigned to work on projects for varying lengths of time in different states.Perform and...

  • Field Service Technician

    3 weeks ago

    Madison, United States Swift Industrial Power Full time $24 - $36

    Job DescriptionJob DescriptionJob ResponsibilitiesOur DC Power Technicians are responsible for performing field activities at telecommunication central offices, electric utility substations, and data centers. This position reports to the Operations Manager and will be assigned to work on projects for varying lengths of time in different states.Perform and...

  • Field Operations Manager

    6 days ago

    Madison, Wisconsin, United States McShane Construction Company Full time

    We are seeking a motivated and detail-oriented professional to join our team at McShane Construction Company as a Field Engineer. This role will involve participating in and learning all activities related to managing job sites for large-scale industrial, commercial, multi-family, and/or institutional projects.Key Responsibilities:Assist with coordinating...

  • Field Service Maintenance Technician

    1 week ago

    Madison, Wisconsin, United States AMERICAN REPAIR MAINTENANCE LLC Full time

    Job OverviewAmerican Repair MaintenanceField Service Maintenance TechnicianCompany Overview:American Repair Maintenance (ARM) is recognized as a premier provider of data-driven, all-encompassing repair and preventative maintenance solutions across various trades for commercial properties. Our self-performing and scalable approach allows us to exceed standard...

  • Field Service Technician

    2 months ago

    Madison, United States Sungrow Power Supply Co., Ltd. Full time

    About Sungrow:Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the...

  • Field Service Technician

    2 months ago

    Madison, United States Sungrow Power Supply Co., Ltd. Full time

    About Sungrow:Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the...

  • Association/Office Manager

    2 months ago

    Madison, Wisconsin, United States Klaetsch Public Affairs Strategies Full time

    A downtown Madison-based government affairs, grassroots advocacy and trade association management firm is seeking qualified, energetic and organized candidates with strong communication and technology skills to assume full-time trade association management of current trade association clients with memberships ranging from 45 to 200 members. In addition, the...

  • Part Time Night Shift Operations Manager

    6 days ago

    Madison, Alabama, United States Office Pride Full time

    Job Summary:Office Pride of Madison is seeking a highly experienced and skilled Night Shift Supervisor to join our team. As a Night Shift Supervisor, you will be responsible for overseeing the cleaning operations of our commercial clients during the evening and weekend shifts.Key Responsibilities:Clean and maintain internal office spaces, including desks,...