Fulfillment Manager
1 month ago
Position Description: Dollar Fulfillment is a rapidly growing third-party fulfillment company (3PL) for e-commerce brands. We currently have facilities located in Tennessee and Idaho and now we are expanding our operations to the west coast Dollar Fulfillment is opening a facility in Las Vegas, Nevada, and we are looking for an experienced and skilled Fulfillment Manager to join our driven and client focused team. Dollar Fulfillment aims to offer an unrivaled customer experience to our clients from all aspects of our business. Our ideal candidate possesses what it takes to go above and beyond to propel Dollar Fulfillment into our next phase of continued growth and success.
The ideal candidate will create an exceptional warehouse environment that not only maintains, but also builds upon the efficient functionality of our current processes. The Fulfillment Manager is responsible for delivering consistent results that meet the desired quality and “white glove” standard of Dollar Fulfillment.
Responsibilities:
Ability to strategically interpret business analytics and reports to maintain all productivity standards and metrics.
Attention to detail and ability to follow instructions to accurately maintain high levels of quality control.
Assesses inventory reports and order patterns to identify items in need of
automatic, recurring delivery.
Maintain communication with all members of the Operations team, including the VP of Client Operations.
Oversee inventory management practices and improve them as needed.
Develop actionable operational improvements when necessary
Provide comprehensive training to new employees to ensure that they adhere to standard operating procedures
Effectively lead the team of Warehouse Associates (permanent/contract)
Ability to navigate warehouse and reach items both high and low.
Maintain a clean and organized warehouse floor.
Other warehouse duties as assigned.
Order processing and fulfillment (including picking and packing)
Work Environment:
Full time (minimum 40 hours per week) - onsite position
Weekend availability is required
The Fulfillment Manager works in a warehouse environment.
Required Skills & Abilities:
Experience with WMS, specifically ShipHero
Excellent verbal communication and interpersonal skills
Demonstrated leadership abilities
Thoroughness and exceptional attention to detail
Excellent time management and organizational skills
Ability to effectively manage and prioritize multiple competing tasks.
Ability to walk and stand for extended periods of time
Ability to lift heavy objects (at least 50 lbs.) and perform physical tasks for extended periods of time.
Qualifications:
Minimum education - High School Diploma or GED
Bilingual Spanish is preferred
2+ years of experience in warehouse or 3PL environment in a leadership role.
2+ years of experience of working in a warehouse environment.
Strong problem-solving and analytical skills
Excellent oral and written communication skills
High self-initiative with the ability to work well under pressure
Proven organizational skills, including time management
Compensation & Benefits:
Salary is based upon experience and qualifications
Health, vision, and dental benefits (after 60 days)
401(k) with 4% company match (after 6 months)
40 hours of paid vacation time (after 90 days)
Paid holidays and sick leave
Job Classifications:
Full Time
Reports to: CEO
FLSA: Non-exempt
Location: Las Vegas, Nevada
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