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Program Specialist

1 month ago

Chicago, United States American Medical Association Full time
Program Specialist II

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation‘s largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America‘s physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Program Specialist II on our Scientific Publication team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

As a Program Specialist II, you will coordinate and manage to completion set of programs or corresponding activitieswithin the portfolio of strategic programs and initiatives for JAMA and theJAMA Network; including JAMA Summit and programs to amplify JAMA‘s globalthought leadership and the JAMA Author Outreach Program. Collaborates andaligns with other departments with the JAMA Network, other business units,partners, and vendors to ensure proper implementation of programs and projects.

RESPONSIBILITIES:

Program Management

  • Create and maintain project plans, report status, track and resolve issues, and ensure timely completion of project planning.
  • Recommend and incorporate continuous process improvement practices and efficiencies in procedures, processes, and protocols.
  • Provide programming support and other assistance including budget development and monitoring; finance and legal requirements; data reporting and analysis; and other tasks as assigned to ensure that program goals are met.
  • Collaborate with conference services, meeting services, partners, and external vendors on event planning for JAMA Summit; serve as the point person for questions and issues regarding JAMA Summit logistics and provide on-site support for JAMA Summit and related events.
  • Support execution of key initiatives and programs to strengthen JAMA‘s presence and programs globally.
  • Support execution of JAMA Summit communications plan to attendees, stakeholders, and key audiences.

Author Experience

  • Stay up to date with content marketing trends, audience preferences, and competitor activities to refine and improve the author experience.
  • Attend meetings and conferences and support author outreach activities.
  • Working closely with the Author Outreach and Editorial Management team, assist in the development and support of ideas to improve the author experience such as enhancing author communications to highlight content marketing efforts.
  • Pilot test new author experience improvement ideas. Track and monitor key metrics to determine broader roll-out and implementation of new ideas.
  • Track and monitor JAMA and the JAMA Network publications.

Content Marketing

  • Draft social media posts for papers published simultaneous with presentation at conferences; research and collect social media handles authors and their institutions to be used in social media posts.
  • Collaborate with the internal content marketing leads and external partners to promote JAMA content, campaigns, and activations across various channels (website, social media, multimedia, and field marketing).
  • Coordinate and execute content strategies aimed at increasing engagement, lead generation, and audience growth. Track and monitor key metrics to refine and adapt content marketing approaches and activities.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor‘s degree required; Master‘s degree preferred.
  2. Minimum 3+ years‘ experience in project coordination and management, planning and execution or equivalent skills.
  3. Experience in scholarly publishing and customer service preferred.
  4. Proven ability to coordinate work involving cross-organizational teams and experience working with academic research faculty preferred.
  5. Well-developed organizational and time management skills to handle a variety of multi-faceted projects, often with conflicting deadlines in a fast-paced team environment.
  6. Strong verbal and written communication skills. Excellent interpersonal skills to interface effectively with numerous stakeholders.
  7. Experience in process improvement initiatives to impact efficiency and effectiveness of workflows.
  8. Demonstrated ability to interface with people of varying disciplines, backgrounds, and expertise and contribute to a positive working environment; highly proficient communication and presentation skills with proven ability to build and manage relationships.
  9. Proficient use Microsoft Office applications; experience with Microsoft Project and web-based survey development tools preferred.
  10. Some travel may be required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant‘s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION


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