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IT Helpdesk Specialist
3 months ago
6+ month W2 Contract with benefits.....chance for extension or conversion
3rd Shift position ( 8:00 PM to 4:00 am)
W2 Candidates ONLY Please.....We Cannot Use Corp to Corp C2C
REMOTE after training (Training is day shift for the first 3-4 weeks, then will be on 3rd shift after that) ...... Chesterfield, Missouri area
Rate: $23/hr. W2 with benefits/PTO
Technical Helpdesk Specialist - Tier 1
Required:
- 3+ years of technology/desktop support experience
- Extensive knowledge of Windows desktop environment and MACs
- Knowledge of Windows Server environment administration (AD, Exchange)
- Proven understanding of a wide range of end user computing technical requirements, hardware knowledge and troubleshooting, as well as proven ability in handling project related tasks
- Ability to work efficiently as part of a team environment
- Ability to work well independently and be proactive with task and time management
- Ability to diagnose software and hardware problems
- Effective oral and written communication skills
- Effectively manage relationships with all levels of internal stakeholders
Experience
- A+, Network & Microsoft Certified Desktop Support Technician preferred
- Proficient with Windows desktop environment (Win 10 & Microsoft Office) and MACs
Proficient with:
- Basic TCP/IP networking
- VoIP Telephony
- Windows Terminal Server end user support
- Mobile device support - Blackberry & iPhone
- Printer technologies
- Video conference & meeting room technology
- Dell workstation hardware
- Excellent communication & organizational skills
- Strong telephone and customer service skills
- Strong analytical and problem-solving skills.
- Availability to work overtime, as required
