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Product Owner

3 months ago

Grand Rapids, United States Beacon Hill Full time

Job Summary:

We are seeking an experienced and dynamic Product Owner to lead the development and integration of a patient portal across a well etablished client's expanding network. This role is pivotal in ensuring a seamless user experience, driving digital transformation, and aligning the portal's functionalities with organizational goals.

Key Responsibilities:

  • Develop and maintain a comprehensive product roadmap for the patient portal that aligns with the merger's integration strategy and organizational objectives.
  • Collaborate with key stakeholders to define product vision, goals, and success metrics.
  • Engage with internal stakeholders, including clinicians, IT professionals, and administrative staff, to gather requirements and feedback.
  • Act as the primary liaison between the business units and the development team, ensuring clear communication and alignment of priorities.
  • Oversee the end-to-end development lifecycle of the patient portal, from conceptualization to deployment and ongoing support.
  • Ensure timely and within-budget delivery of portal enhancements and integrations.
  • Advocate for the needs and perspectives of patients and providers in portal development.
  • Conduct stakeholder interviews and work with CX/UX teams to inform product design and enhancements.
  • Work closely with IT teams to ensure seamless integration of the patient portal with existing electronic health records (EHR) and other digital health platforms.
  • Address data interoperability challenges and ensure compliance with healthcare regulations and standards.
  • Establish and monitor KPIs to measure the success and impact of portal implementations.
  • Continuously identify opportunities for product improvement and innovation.
  • Develop and implement change management plans to facilitate portal adoption across the network.
  • Coordinate training programs for end-users to maximize the utilization and benefits of portal features.

Qualifications:

  • Bachelor's degree in information technology, Healthcare Administration, Business Administration, or a related field.
  • Advanced degree (MBA, MHA) is preferred.
  • Minimum of 5 years of experience as a Product Owner, Product Manager, or similar role in a healthcare setting.
  • Proven experience with patient portal platforms.
  • Experience navigating complex projects, particularly mergers and acquisitions, in the healthcare industry.

Skills and Competencies:

  • Strong understanding of EHR systems, specifically Epic Systems.
  • Excellent project management and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Ability to work effectively with cross-functional teams.
  • Knowledge of healthcare regulations, standards, and best practices.

Certifications:

  • Certified Scrum Product Owner (CSPO) or similar certification is a plus.
  • Certification in the patient portal platform is highly desirable.
Desired Skills and Experience

Qualifications:
* Bachelor's degree in information technology, Healthcare Administration, Business
Administration, or a related field.
* Advanced degree (MBA, MHA) is preferred.
* Minimum of 5 years of experience as a Product Owner, Product Manager, or similar role in
a healthcare setting.
* Proven experience with patient portal platforms.
* Experience navigating complex projects, particularly mergers and acquisitions, in the
healthcare industry.

Skills and Competencies:
* Strong understanding of EHR systems, specifically Epic Systems.
* Excellent project management and organizational skills.
* Strong analytical and problem-solving abilities.
* Exceptional communication and interpersonal skills.
* Ability to work effectively with cross-functional teams.
* Knowledge of healthcare regulations, standards, and best practices.

Certifications:
* Certified Scrum Product Owner (CSPO) or similar certification is a plus.
* Certification in the patient portal platform is highly desirable.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.




Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future™