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Office Manager
1 month ago
About Us:
MD Aesthetics and Dermatology, PLLC, located in the West Loop of Chicago, Illinois, is a comprehensive medical, surgical, and cosmetic practice dedicated to providing exceptional care to patients of all ages.
Our team thrives in a work environment that is inclusive, lighthearted, and enjoyable.
Learn more about us at
ww.mdaestheticsderm.com
Join Our Team:
If you are a positive, organized, and reliable individual with a passion for exceptional patient care and office management, we encourage you to apply.
Become part of a team that values a supportive and enjoyable work environment while delivering top-tier medical services. Visit us at [ to learn more.
Job Description:
We are seeking a positive, responsible, and organized Office Manager to join our team. The ideal candidate will be a reliable, well-organized individual who focuses on solutions while paying meticulous attention to detail. The Office Manager will oversee the non-clinical aspects of day-to-day operations, ensuring a smooth and efficient workflow for providers, front desk staff, back office staff, and virtual employees.
Key Responsibilities:
- Oversee daily office operations
- Ensure efficient workflow for all staff and providers
- Maintain exceptional customer service standards
- Manage billing processes and ensure compliance with regulations
- Handle human resources tasks including hiring, supervision, and performance reviews
- Write and maintain policies and procedures
- Navigate and manage electronic medical records
- Maintain office supplies and equipment
- Communicate professionally with staff, providers, and contractors
- Perform multitasking and problem-solving tasks
- Ensure adherence to HIPAA and labor laws
- Manage time effectively and work independently
Education and Experience:
- Bachelor's Degree or higher required
- Minimum 2 years of medical office experience
- 2-3 years in a supervisory or management position
- Clinical experience (MA, LVN, RN, etc.) desired but not required
Required Knowledge, Skills, and Abilities:
- Medical terminology and general clerical procedures
- General computer skills (MACs, Microsoft, iPads, etc.)
- Knowledge and experience in billing
- Familiarity with Medicare, Medicaid, and commercial insurance regulations
- Human resources experience
- Knowledge of HIPAA and labor law
- Strong customer service skills
- Policy and procedure writing skills
- Electronic medical records navigation skills
- Supply and equipment maintenance knowledge
- Multitasking and problem-solving skills
- Professional communication and presentation skills
- Ability to work under pressure
- Local travel may be required
- Excellent oral and written communication skills
- Self-directed and independent work capabilities
- Professionalism in demeanor and attire
- Preference will be given to those who are bilingual in Spanish and English.
Benefits:
-BCBS PPO and Dental PPO plan
-401K with up to 3% matching after one year of employment
-Paid Time Off (PTO) up to two weeks per year.
-PTO is used for vacation, sick, and personal time. Along with national holidays per year.
-Profit Sharing after one year of employment
Employment Requirements:
- Outstanding attention to detail and desire to provide superior customer service
- Outstanding written and verbal communication skills
- Superb professional appearance and demeanor
- Computer Skills: Excel (a must have), Internet, Microsoft Word, typing 30 WPM, Google/Gmail, must be familiar with operating iPads and all different types of internet browsers
- Ability to multitask and anticipate the needs of our patients and physician
- Solid understanding and ability to explain to customers basics of health insurance: co-pays, deductibles, co-insurance, out-of-pocket expenses
- A screening test on insurance basics will need to be passed in order to be considered for the position
- Ability to accurately handle a high volume of work in a fast-paced environment with enthusiasm, compassion, patience, a positive attitude, and a smile
- Strong team player who is professional with a great attitude
- Desirable but not required experience in dermatology or plastic surgery offices
- Required 1 year or longer of medical practice experience, preferably in independent medical practices
- Preference will be given to candidates who are fully bilingual in Spanish and English
Working Hours:
Monday through Friday 9am-6pm with daily 1 hour lunch
- **Do not apply if the above hours are not acceptable to your schedule.**
