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Medical Front Desk

3 months ago

East Windsor, United States Staffing Now Full time

Medical Front Desk needed for healthcare facility located in Mercer County, NJ.  Expedites patient care by greeting, checking in/out, and scheduling patients' appointments accurately and efficiently. 

  • Answers telephone calls in the scheduling queue in a timely manner.
  • Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
  • Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
  • Verifies all patient demographic information.
  • Accurately schedules exams for the proper needs
  • Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
  • Verifies patient understands all prep instructions.
  • Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
  • Interfaces with Lead regarding any and all departmental concerns.
  • Attends staff meetings regularly and follows all company policies and procedures.

Schedule:

  • Monday - Friday - 8:30 am - 5 pm
  • 1 Saturday a month
Benefits:
  • Medical, Dental, and Vision
  • 401k with company match and Profit Sharing Option
  • PTO and Sick Time