We have other current jobs related to this field that you can find below
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Desktop Support Engineer
1 month ago
Scottsdale, United States Tata Consultancy Services Full timeJob Title : Desktop EngineerLocation : Scottsdale, AZPlease find the below JD and send across the below details• Knowledge of McAfee Antivirus and Bit locker encryption, iOS devices, O365• Design and develop the framework of technological systems, then consult with the client on them.• Windows 11, Windows 10 Image deployment Support, Migration,...
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Desktop Support Engineer
1 month ago
Scottsdale, United States Tata Consultancy Services Full timeJob Title : Desktop EngineerLocation : Scottsdale, AZPlease find the below JD and send across the below details• Knowledge of McAfee Antivirus and Bit locker encryption, iOS devices, O365• Design and develop the framework of technological systems, then consult with the client on them.• Windows 11, Windows 10 Image deployment Support, Migration,...
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Desktop Support Engineer
6 days ago
Scottsdale, United States Danta Technologies Full timeSeeking for a Desktop Support Engineer L3 (VIP Support) in Scottsdale, AZ (Onsite) Possess strong interpersonal and relationship building/relationship management skills. He will be working closely with VIP/Executive users and should have supporting MAC devices. Managing the DSS technician team along with IC role also strong Analytical skills. Follow...
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Desktop Support Engineer
4 weeks ago
Scottsdale, United States Danta Technologies Full timeSeeking for a Desktop Support Engineer L3 (VIP Support) in Scottsdale, AZ (Onsite) Possess strong interpersonal and relationship building/relationship management skills. He will be working closely with VIP/Executive users and should have supporting MAC devices. Managing the DSS technician team along with IC role also strong Analytical skills. Follow...
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Desktop Support Engineer
2 months ago
Scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
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Desktop Support Engineer
3 months ago
Scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
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Desktop Support L3 Engineer
4 weeks ago
Scottsdale, United States Cygnus Professionals Full timeRole: Desktop Support L3 Engineer (VIP Support)Location: Scottsdale, AZJob Type: ContractNote: Candidate must have min 4-5 years of experience in managing C-Level executives.Job Description:The successful candidate will have the opportunity to:Possess strong interpersonal and relationship building/relationship management skills.He will be working closely...
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Executive Desktop Support
3 months ago
Scottsdale, United States Insight Global Full timePosition: Desktop Support TechnicianDuration: 1 yr long contractLocation: Onsite 5 days a week – Scottsdale, AZ 85260Hours: Will work standard AZ hours, but need to be able to work daylight saving hours in EST as wellMust-HavesTwo+ years of Desktop support experience supporting both windows and MAC environments (heavy mac preferred)Ability to go on...
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Executive Desktop Support
3 months ago
Scottsdale, United States Insight Global Full timePosition: Desktop Support TechnicianDuration: 1 yr long contractLocation: Onsite 5 days a week – Scottsdale, AZ 85260Hours: Will work standard AZ hours, but need to be able to work daylight saving hours in EST as wellMust-HavesTwo+ years of Desktop support experience supporting both windows and MAC environments (heavy mac preferred)Ability to go on...
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Desktop Support with French
1 day ago
Scottsdale, United States LTIMindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
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Scottsdale, AZ, United States TEKsystems Careers Full timeBe our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software and network troubleshooting Basic knowledge in server computing, networking, phone setup/support, and business applications Take ownership of new hire onboarding, from creating accounts to handing over the equipment Escalate technical issues and coordinates...
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Senior Desktop Specialist
2 months ago
Scottsdale, United States Strategic Systems Full timeJob DescriptionJob DescriptionMinimum QualificationsEducation: A Bachelor’s degree from an accredited college or university in Information Systems, Management of Information Systems, Computer Science, Software Engineering or related discipline is required.Experience: Five (5) years’ work experience installing and supporting desktop computers and related...
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IT Support Specialist
1 hour ago
Scottsdale, Arizona, United States TEKsystems Full timePosition OverviewThe Desktop Services division is seeking a skilled individual to assist with tier II operations.This team is responsible for managing level II tickets escalated from the service desk, as well as addressing all hardware-related concerns within the corporate environment.The ideal candidate should possess extensive experience in a desktop...
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IT Support Specialist
5 days ago
Scottsdale, Arizona, United States TEKsystems Full timePosition OverviewThe Desktop Services division at TEKsystems is seeking a skilled individual to assist with Tier II operations. This team is responsible for managing Level II tickets escalated from the Service Desk, as well as addressing all hardware-related concerns within the corporate environment. Ideal candidates should possess extensive experience in a...
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Technical Support Specialist
5 days ago
Scottsdale, Arizona, United States Irvine Technology Corporation Full timeTechnical Support SpecialistLocation: Scottsdale, AZWork Model: Hybrid (3 days Onsite / 2 days Remote, with Saturday shifts on a rotational basis)Duration: Month-to-month contract with potential for extension (Contract to Permanent preferred)Hourly Rate: $23-$27/hr (maximum)Deliver assistance via phone, remote access, and service desk incident...
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Support Engineer
3 months ago
Scottsdale, United States Inventiv Technologies, LLC Full timeJob DescriptionJob DescriptionSUMMARY: The number one goal of everyone in our team is to make our clients exceptionally happy. The Support Engineer plays an important role in making sure that happens.The Support Engineer handles escalated support requests for the Service Delivery Team that need to be handled remotely or on-site.When help is needed the...
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IT Support Analyst
3 weeks ago
Scottsdale, United States TEKsystems Full timeTEKsystems has a need for IT Support Analyst to support our customer IT infrastructure in the Scottsdale area. Looking for someone who want to move into a fulltime role after contract period. Job Description: This is a service desk/desktop role where the candidate will take phone calls from a phone queue for a few hours a day and the other time may be...
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Support Technician II
6 days ago
Scottsdale, United States www.exigotechnology.com Full timeJob PurposeJoin a 30 year IT firm based in Louisiana with clients throughout the US in the SMB and Enterprise space. Our progressive and unique approach to managed services keeps our teams focus on proactive issues and not on putting out fires. Responsible for providing Tier 2 I.T. support services in our managed services division. You will be solving IT...
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Technical Support Specialist
6 days ago
Scottsdale, Arizona, United States Vaco Full timePosition OverviewVaco is collaborating with a leading organization to identify a Technical Support Specialist for their IT support division. This role is pivotal in delivering comprehensive technical assistance and customer service to end-users, focusing on desktop systems and related applications.Key ResponsibilitiesAct as the primary contact for all...
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Mac Systems Support Specialist/Admin
6 days ago
Scottsdale, United States TEKsystems Careers Full time*We are looking for a Mac Systems Support Specialists/Admin for the Scottsdale area supporting one of our large enterprise companies.* *Top Skills' Details* *1. 4+ years of Mac Desktop Support Troubleshooting* *2. Saas Application support: Okta (or another SSO), Slack, Zoom, Jira, JAMF/Kandji* *3. G-suite experience* *Job Description:* * Be our internal IT...
Desktop Support Engineer
2 months ago
As a Desk Side Support Technician there will be opportunities to work with hardware and software to assist the business while ensuring optimum functionality. There will be work with the local and global teams on various assignments and projects. This role allows for a high level of exposure to different cultures, and internal organizations requiring adaptability and strong soft skills.
The successful candidate will have the opportunity to:
- Follow standard Service Desk procedures.
- Provide courteous customer support to users through phone, walk in, and ticket requests.
- Log all interactions, track and route issues and requests and document resolutions.
- Monitor all open tickets to ensure prompt closure and resolution.
- Identify and escalate situations requiring urgent attention.
- Escalate tier 2 and 3 issues to the appropriate team(s).
- Install, configure, maintain, upgrade, and troubleshoot a wide range of hardware and software used in the company.
- Research inquiries using available information resources.
- Advise users on appropriate action.
- Gather metrics on daily/weekly/monthly requests and work.
- Replace systems (laptop, desktop, and mobile).
- Purchase new systems and accessories and log data into asset inventory system or appropriate records while managing local inventory of IT related equipment. Image new systems using automated technologies (such as SCCM, etc.) and update with needed drivers and patches.
- Deploy and maintain smartphone fleet.
- Maintain loaner devices.
- Assist off site contractors with hardware maintenance.
- Travel between sites to provide support as needed. (locally and within the US).
- Install, configure and support software. Data Center operation support. Provide assistance to other towers. Assist with acquired company integration.
Technical skills:
- Experience with IT infrastructure area support - DSS, Multiple Workstation OS (Window, Mac), Multiple Mobile OS (Android, iOS), Networking, Printing Services, etc.
- Experience with one or more of the following is a plus: Active Directory, Group Policies, SCCM, IIS, scripting, server HW, Systems Administration/System Engineer Microsoft certification.
- Familiarity with various computer cabling, printers, document scanners, barcode scanners, projection devices, networking, digital and analog telephony, VoIP, and other office technologies.
Soft skills (Competencies):
- Listening skills, verbal communication skills, customer service skills, problem-solving skills, teamwork skills.
- Ability to understand and speak the language of business. Self-management skills.
Communication:
- Very good communication and customer related skills.
- Effectively interacts with both business and technical audiences at multiple levels, including top executive managers Knowledge and Expertise Demonstrates deep understanding of relevant technology, architecture, processes and practices.
