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Customer Service Representative

1 month ago

Tampa, United States Insight Global Full time

This is a 3-month contract-to-hire position and is FULLY ONSITE 5 days a week from 9am-5pm (schedule will change after training period & can be any time from 8am-8pm). The pay starts at $18/hr for he first 3 months then will go up with 21.50/hr.


Job Description

Insight Global's national insurance client is seeking to grow their claims support team. The ideal candidate serves as a liaison between external customers, clients and internal staff. They will provide exemplary assistance and support; addressing customer issues and ensures effective and long-term problem resolution. The Customer Services Representative will be the first point of contact for customers with general questions regarding billing, account information and filling claims. This is an excellent opportunity to grow within an organization that invests in your professional development.


Required Skills and Experience

  • High School Diploma or equivalent is required
  • Must be willing and able to ascertain licensure within 6 months. (440 & 620)
  • One year experience in Customer Service area in any industry
  • 1 year experience with Microsoft Outlook
  • Demonstrated experience working directly with customers
  • Excellent communication skills
  • Demonstrated ability to navigate through multiple systems and software's while on the phone with customers


Nice to Have Skills and Experience

  • 440 & 620 Customer Service Representative Licensure
  • property and casualty experience
  • Fluency in Spanish or other languages a plus