Construction Customer Service

4 weeks ago


Duluth, United States Staff Financial Group Full time

Construction Customer Service / Warranty Administrator

Our client located in Gwinnett is looking to fill a position for a Warranty Administrator.

  • The primary function of this position will be communicating with builder warranty personnel and homeowners to identify and resolve any warrantable items that arise after closing.
  • The Warranty Coordinator will schedule the job with the homeowner, order and track materials, input the data into work orders in Solomon, and schedule with the dispatch team.
  • Other functions include filing claims for manufacturing defects, helping A/R with the application of payment, invoicing, and check reconciliation.
  • The person in this role will be in the office full-time.
  • The position requirements are below:
  • Ability to pull information from multiple sources to create work orders.
  • Efficient and effectivein solving problems and completing tasks.
  • Ability to think quickly, make decisions
  • Excellent Excel skills are required.
  • Strong communication skills
  • Excellent organization and time management skills are essential.

Salary: Base salary $60K's plus Benefits and the opportunity to work with a great team.



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