Workforce Management Specialist

4 weeks ago


Irving, United States Procom Full time

Workforce Management Specialist

On behalf of our client in the Financial Services Sector, Procom is seeking a Workforce Management Specialist.


Workforce Management Specialist Job Description

The Skills Management Team is responsible for identifying skills we need, skills we have and what are the actions required to mitigate risk if there is a deficiency of skills in the organization.

We are looking for an experienced HR professional who understands Skills management to join our growing team to support the design, development, and implementation of global approach to skills management and planning.


Workforce Management Specialist Responsibilities

  • Contribute to the stand-up and evolution of the Skills management by design and implementation of an annual skill assessment process.
  • Lead projects, generate new ideas and conceptual frameworks to help solve problems, provide hands-on delivery and create insightful findings and recommendations. Projects cover developing a skills assessment framework and process, approach to calculate and ensure participation and develop action plan framework to drive appropriate talent strategies to fill skill needs
  • Draft and produce procedural and governance manuals and guidelines related to skill assessment to enable consistent deployment of the process.
  • Partner with internal deployment teams, key business stakeholders, HR Advisors and Learning & Development on implementing the annual skills assessment framework to assess gaps and progress made in closing skill gaps.
  • Under skills assessment outcomes, design framework to drive appropriate talent strategies to fill skill needs.
  • Participate and deliver regulatory responses specific to the skills management required for regulatory closure process, including preparing materials and managing artifacts to meet all relevant deliverables and Internal Audit requirements.


Workforce Management Specialist Required Skills

  • 5-7+ years’ experience in strategic workforce planning / skills management / learning / talent development / talent acquisition
  • Good understanding of key principles involved in skills management in relation to workforce planning
  • Ability to understand, marshal and interpret a wide range of information, ideas and concepts, draw conclusions, and make recommendations
  • Demonstrated experience of presenting complex ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate complex issues to senior stakeholders
  • Comfortable to work with ambiguity and managing high-paced environment with changing priorities
  • Intellectually strong with a growth mindset, with a proactive can-do attitude to project delivery and “get things done” in a tight deadline
  • Strong analytical skills with good attention to details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.


Workforce Management Specialist Length

6-12 months


Workforce Management Specialist Location

Tampa, FL or Irving, TX



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