Assistant Director

3 weeks ago

New Brunswick, United States RWJ New Brunswick Careers Full time

RWJ New Brunswick is hiring an Assistant Director of Patient Access.

Summary:

  • The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Patient Access Department.
  • The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all the necessary tools to complete the functions successfully.
  • They are responsible for ensuring the department is staffed appropriately according to volume and budget.
  • The Assistant Director oversees payroll, evaluations, accuracy of the registration process and ensures the department achieves the established performance goals.
  • The Assistant Director will ensure that there is excellent patient throughput, exemplary customer service, strategies to mitigate denials and registration errors.
  • Responsible for the oversight of all registration and operational functions within the Patient Access Department with primary focus on excellent customer service.
  • Ensures that processes and procedures are in place that ensure that the role of registration in the revenue cycle is effectively managed.
  • Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports
  • Participates in Revenue Cycle Leadership meetings.
  • Responsible for the education of all staff and must ensure all registration staff is competent and recertified yearly on mandatory education,
  • for providing all Patient Access staff, including ancillary departments, with weekly and monthly reporting of Key Performance Indicators.
  • Manages multiple departments/staff and assures all issues are addressed and patients are registered appropriately without delay.
  • Delegates and prioritizes work assignments in relation to the patient's needs and staff's competence.
  • Provides clear communication and expectations for staff around KPI's and goals.
  • Responsible for ensuring that staff schedules, competencies and practices are managed appropriately.
  • Ensures that all updates and changes in the registration process are effectively communicated.
  • Responsible for the productivity and performance of the department, it is accountable for the performance, measurement, monitoring, and reporting of functional areas aligned with established management targets/KPIs.
  • Creates action plans and follows through on them for issues of competence and training as identified through the work queues and reports.
  • Proactively monitor and act upon all aspects of the Patient Access Department registration functions through the analysis of management reports and related documents.
  • When metrics are not being met, the Assistant Director of Patient Access is expected to create, implement and monitor action/work plans designed to improve these metrics.
  • Communicates issues and policies to all staff members as it relates to department and ancillary areas.
  • Informs staff of system updates and is responsible for providing any/all pertinent information related to registration issues.
  • Maintains open communications with management.
  • Promote and emulate a customer service focus that supports the overall departmental goals as demonstrated by the Press Ganey and HCHAPS survey tools.
  • Ensure that action/work plans to improve Employee Engagement Scores are followed through and implemented.
  • Ensures that Patient Access Department practices and operations are integrated with other clinical and hospital departments, along with the System Business Office Operations.
  • Proactively manages the budgeted FTE s and overtime within their assigned areas.
  • Demonstrates a high level of efficiency, accuracy and productivity.
  • Completes all other duties as assigned..

Qualifications:

  • Bachelor's Degree preferred
  • Minimum of 7 years in management/leadership role
  • Minimum of 10 years Patient Access /Revenue Cycle experience
  • Knowledge in all aspects of registration, Non-Federal and Federal billing

  • Assistant Director

    2 months ago

    New Brunswick, United States RWJ New Brunswick Full time

    RWJ New Brunswick is hiring an Assistant Director of Patient Access. Summary:The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Patient Access Department.The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all the necessary...

  • Assistant Director

    1 month ago

    new brunswick, United States RWJ New Brunswick Full time

    RWJ New Brunswick is hiring an Assistant Director of Patient Access. Summary:The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Patient Access Department.The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all the necessary...

  • Assistant Director

    4 weeks ago

    New Brunswick, United States RWJ New Brunswick Full time

    RWJ New Brunswick is hiring an Assistant Director of Patient Access. Summary:The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Patient Access Department.The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all the necessary...

  • Assistant Director

    1 month ago

    New Brunswick, United States RWJ New Brunswick Full time

    RWJ New Brunswick is hiring an Assistant Director of Patient Access. Summary:The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Patient Access Department.The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all the necessary...

  • Assistant Director

    4 weeks ago

    New Brunswick, United States RWJ New Brunswick Full time

    RWJ New Brunswick is hiring an Assistant Director of Patient Access. Summary:The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Patient Access Department.The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all the necessary...

  • Administrative Assistant

    5 days ago

    New York, United States The Assistant Company Full time

    _**Please read the entire ad before applying.**_ The Assistant Company has been retained by a high-profile New York Executive to find a RELIABLE part-time 2nd administrative assistant to work out of the home office of their New York residence. This is more of a junior admin position and you would report to the current senior administrative assistant and...

  • Assistant Director

    2 months ago

    New Brunswick, NJ, United States RWJ New Brunswick Full time

    RWJ New Brunswick is hiring an Assistant Director of Patient Access. Summary:The primary role of the Assistant Director is to provide oversight, guidance and strategic direction to the Patient Access Department.The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs and have all the necessary...

  • Assistant Director, Central Sterile Processing

    4 weeks ago

    New Brunswick, United States RWJ Barnabas Full time

    Job Overview: Working as an Assistant Director; you will be responsible for assisting with the operational needs of the Sterile Processing Department Qualifications: Required: * High School Diploma or GED required, * 3 to 5 years of Leadership experience in Central Sterile operations required, * CRCST, CIS & CHL certification required, Essential...

  • Assistant Director of Nursing

    2 weeks ago

    East Brunswick, United States CareOne Full time

    Job Description Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB) (SKILLED NURSING)(ASSISTED LIVING) (LTACH) (SUB ACUTE CARE) Now Hiring - Assistant Director of Nursing/Facility Educator - (city), (state-2 ltr abbrev) (CENTER or BUILDING) The Assistant Director of Nursing/Facility Educator will be responsible for, but not...

  • Assistant Director of Museum Communications

    3 days ago

    Brunswick, United States Bowdoin College Full time

    Posting Details**Title** - Assistant Director of Museum Communications**Posting Number** - S01273JP**Department** - Museum of Art**Job Summary** - The Assistant Director of Museum Communications works cooperatively with Museum staff to design exhibition materials and publications. This position also helps develop, implement, and manage a dynamic...

  • Wound Care Physician

    2 weeks ago

    New York, United States Medical Director Services PC Full time

    Medical Director Services PC - Medical Director Services PC is looking to hire multiple Physician (MD) / Wound Care Nurse Practitioner (NP) / Physician Assistant (PA) to service our skilled nursing facilities in New York City.Competitive salary offered commensurate with experience!Excellent opportunity for growth!Duties:Responsible for all open wounds in...

  • Associate Director, Strategic Outreach and Marketing

    2 weeks ago

    New Brunswick, United States Rutgers University, The Office of Career Exploration and Success Full time

    The Associate Director for Strategic Outreach and Marketing, reporting to the Director of Career Operations and Strategic Initiatives, leads initiatives to raise awareness of the Office of Career Exploration and Success. Managing the Strategic Outreach and Communications Team, including an Assistant Director for Marketing and Visual Identity, two Graduate...

  • Administrative Assistant to the Compliance Director

    3 days ago

    East Brunswick, United States APluscare LLC Full time

    Job DescriptionJob DescriptionJob Title: Administrative Assistant to the Compliance DirectorReporting Supervisor: Compliance DirectorPosition Summary: The Administrative Assistant to the Compliance Director provides high-level administrative support and performs a variety of administrative tasks including managingcalendars, conducting research, preparing...

  • Associate Director, Strategic Outreach and Marketing

    2 weeks ago

    New Brunswick, United States Mosaec Full time

    New Brunswick, New Jersey, Position Summary: Rutgers, The State University of New Jersey, seeks a dynamic team leader to serve as the next Associate Director for Strategic Outreach and Marketing within the Office of Career Exploration and Success. This position reports to the Director of Career Operations and Strategic Initiatives and leads a team consisting...

  • Regional Director

    4 days ago

    New Brunswick, United States SERV Behavioral Health System Full time

    Job DescriptionJob DescriptionSERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.This role will serve both Mercer and Union Counties in New Jersey.  We are...

  • director of revenue, pricing

    3 weeks ago

    New Brunswick, New Jersey, United States SBH Fashion Full time

    Home décor company specializing in soft textiles like bedding, window panels, shower curtains, decorative pillows, throws and more is looking for a Director, Revenue, Pricing & Promotions. Our mission is to inspire our customers' inner designer with unique décor for every room, every lifestyle and every life stage. As we continue to grow our business, we...

  • Assistant Program Director

    2 days ago

    New York, United States Acacia Network Full time

    Under the direction of the Senior Center Director and in accordance with programs and policies provided by the City of New York, the Senior Center **Assistant Director** assists in planning and managing the day-to-day operation of the senior center. Work is evaluated for policy compliance and program accomplishment and effectiveness in line with the...

  • Assistant Director of Nursing

    2 months ago

    New York, United States Medstaff Group Full time

    Job DescriptionJob DescriptionAssistant Director of NursingLocated In Brooklyn, NY An elegant long term care, skilled nursing facility located near Brooklyn NY is looking for a compassionate and professional Assistant Director of Nursing.Salary: $120,000 to $130,000Responsibilities of the Assistant Director of Nursing:Assist in supervision of nursing staff...

  • Assistant Director of Employer Engagement

    1 week ago

    Brunswick, United States Bowdoin College Full time

    Posting Details**Title** - Assistant Director of Employer Engagement**Posting Number** - S01284JP**Department** - Career Exploration and Development**Job Summary** - Housed in the Division of Student Affairs, Career Exploration and Development is responsible for all aspects of career development, from advising on career and graduate study to fostering...

  • Assistant Director of Admissions

    1 day ago

    New York, United States United Nations International School Full time

    **Assistant Director of Admissions** Union Position-Covered by Collective Bargaining Agreement Learning at UNIS is guided by the UNIS Mission and Guiding Principles, and is defined in the UNIS Teaching and Learning Policy. All academic job descriptions at UNIS are interpreted in the context of these standards. Under the auspices of the United Nations and...