Escalation Specialist

(Must-Have Series 7 Active within the past 2 years)Responsibilities:Participate in low to moderately complex initiatives within Customer Service.Identify opportunities for process improvements and efficiency enhancements.Review and analyze basic or tactical Customer Service assignments or challenges.Conduct research, evaluation, and selection of alternatives...

(Must-Have Series 7 Active within the past 2 years)Responsibilities:Participate in low to moderately complex initiatives within Customer Service.Identify opportunities for process improvements and efficiency enhancements.Review and analyze basic or tactical Customer Service assignments or challenges.Conduct research, evaluation, and selection of alternatives...

We are seeking a Desktop/Tech Support Specialist for a contract job opportunity to provide first level support to our end-users via telephone, email or chat. The ideal candidate will be responsible for troubleshooting and resolving hardware, software and voice/data communication systems issues. They will escalate calls when appropriate, write concise and...

Piper Companies is seeking a Customer Support Specialist to join a software company located in Charlotte, NC . This team is operates on a remote schedule. The manager is looking for someone who understands medical terminology.• Communicate clearly and effectively with clients, internal staff, and management to resolve issues and ensure customer...

Responsibilities: Provide technical support to end-users via phone, email, or in-person, addressing hardware and software-related issues. Diagnose and resolve technical problems related to desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and troubleshoot desktop hardware, operating systems, and software applications....

Job DescriptionJob DescriptionResponsibilities:Provide technical support to end-users via phone, email, or in-person, addressing hardware and software-related issues.Diagnose and resolve technical problems related to desktops, laptops, printers, mobile devices, and other peripherals.Install, configure, and troubleshoot desktop hardware, operating systems,...

Job DescriptionJob DescriptionResponsibilities:Provide technical support to end-users via phone, email, or in-person, addressing hardware and software-related issues.Diagnose and resolve technical problems related to desktops, laptops, printers, mobile devices, and other peripherals.Install, configure, and troubleshoot desktop hardware, operating systems,...

Apex Systems is seeking Tier 1 Support Specialists that have strong technical and customer service skills.Location: Charlotte, NCHybrid Schedule (3 days onsite/2 days remote)Monday - Friday 8:00 AM - 5:00 PMContract length: 6+ month contract with extension contingent on performanceRate: $16-18/hr W2 - PTO, holiday pay rate & benefits are NOT included while...

Apex Systems is seeking Tier 1 Support Specialists that have strong technical and customer service skills. If you think you are the right match for the following opportunity, apply after reading the complete description. Location: Charlotte, NC Hybrid Schedule (3 days onsite/2 days remote) Monday - Friday 8:00 AM - 5:00 PM Contract length: 6+ month...

Apex Systems is seeking Tier 1 Support Specialists that have strong technical and customer service skills.Location: Charlotte, NCHybrid Schedule (3 days onsite/2 days remote)Monday - Friday 8:00 AM - 5:00 PMContract length: 6+ month contract with extension contingent on performanceRate: $16-18/hr W2 - PTO, holiday pay rate & benefits are NOT included while...

We are seeking a Desktop/Tech Support Specialist for a contract job opportunity to provide first level support to our end-users via telephone, email or chat. The ideal candidate will be responsible for troubleshooting and resolving hardware, software and voice/data communication systems issues. They will escalate calls when appropriate, write concise and...

Ready to take your inside sales and customer service skills to the next level? We're on the lookout for a talented Customer Service Specialist to join our team and become a pivotal player in our operations.As a Customer Service Specialist, you'll dive into the heart of our database management system, efficiently managing orders and resolving customer...

Ready to take your inside sales and customer service skills to the next level? We're on the lookout for a talented Customer Service Specialist to join our team and become a pivotal player in our operations.As a Customer Service Specialist, you'll dive into the heart of our database management system, efficiently managing orders and resolving customer...

Ready to take your inside sales and customer service skills to the next level? We're on the lookout for a talented Customer Service Specialist to join our team and become a pivotal player in our operations.As a Customer Service Specialist, you'll dive into the heart of our database management system, efficiently managing orders and resolving customer...

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

Location Charlotte, North Carolina , United States Job Description A Technical Support Specialist will provide, via phone and/or remote-desktop, technical problem solving and claim resolution to customers by performing a diagnosis of issue while guiding customers through the claim filing process that gives them a resolution. Support and resolutions include,...

Sourcing Specialist II Utilities Charlotte, NC Overview: This individual will develop sourcing strategies along with key customers for complex high value equipment or services. Participates in cross functional teams to implement sourcing strategies, negotiates with middle, but primarily, upper-level management of suppliers and manufacturers. Develops...

Job DescriptionJob Descriptionhe Quality Control Specialist will build and maintain good working relationships with our commercial and multi-family building contractors and field supervisors, communicate concerns and issues effectively with installers and ensure that we provide the highest quality of service to our new commercial clients while controlling...

Sourcing Specialist IIUtilities – Charlotte, NC Overview:This individual will develop sourcing strategies along with key customers for complex high value equipment or services. Participates in cross functional teams to implement sourcing strategies, negotiates with middle, but primarily, upper-level management of suppliers and manufacturers. Develops...

Sourcing Specialist IIUtilities – Charlotte, NC Overview:This individual will develop sourcing strategies along with key customers for complex high value equipment or services. Participates in cross functional teams to implement sourcing strategies, negotiates with middle, but primarily, upper-level management of suppliers and manufacturers. Develops...