Engineering Support Specialist

Overview:

ACS Professional Staffing is looking for an employee to work on-site with our client. The Engineering Support Specialist 3 will coordinate and expedite the flow of work, materials, and equipment within the assigned department according to project schedules. This includes reviewing and distributing project, work, and other schedules, meeting with management to assess project status and timelines, and compiling reports on work progress, inventory, costs, and schedule issues. This full-time position is located in Vancouver, WA.

Pay range: $28.42 – $40.64

Benefits:

• Paid holidays: 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• EAP: Employee Assistance Program
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions – employer match up to 4%)
• Other benefits include the following: Calm App, Access Perks

Responsibilities:

• Project Support:
• Receive and process work requests, including review the request to validate completeness of information, research project resource needs (material, equipment, and personnel), project due dates for potential pairing with another project’s tasks for efficiency, establish a new project record in SharePoint.
• Review resource availability, which may include vetting assign project team resources, and sending email notifications to assigned team members and their manager(s), so adjustments can be made if needed.
• Attend and participate in planning meetings to represent the assigned department and to provide information about current assignments and resource availability.
• Draft and enter new project record in “Current Projects” (SharePoint library), entering all relevant data from original request.
• Look through multiple schedules for resource availability, talk to managers and team leads about duties and tasks and timing for resources under their control.
• Update / adjust schedules and resources when needed. Collaborate with managers to validate schedules and make necessary adjustments to schedules as required. Note: Resources are entered into MS ProjectWise as a project resource based on this position’s recommendations; however, the organization may overrule any resource assignment as they deem appropriate.
• Assist PM(s) with day-to-day project activities, such as issue tracking, risk mitigation, and preparing/delivering status reports.
• Participate in process improvement efforts if issues, delays, or other obstacles arise during a project.
• Assist PM(s) with creation and maintenance of documentation for workflow processes.
• In collaboration and conjunction with the PM or manager, recommend when projects should be closed and archived on TER project SharePoint sites, with manager approval, close and archive projects.
• Serve on rotation to answer and respond (if appropriate) to phone calls from landowners. Review the voicemail box for questions regarding property. Review inquiry or landowner request to better select the correct contact to which to forward the landowner. Record the question or landowner request on applicable form, and route to the Realty Specialist and Realty Technician. May place return call to landowner seeking additional details such as location and area of the property.
• Tracking and Reporting:
• Create and maintain routine reports and metrics, gathering information from various systems, such as Asset Suite using Power BI, TER’s Current Projects SharePoint site, Transmission Asset Portfolio Management (TAPM) system, etc.
• Create queries in Power BI and other system sources to provide reports as requested.
• Create standard and ad-hoc reports, as requested, for managers, Project Managers (PMs), Resource Managers, project teams, other cost analysts, and stakeholders.
• Assist management with improving various TER processes for greater efficiency and effectiveness.
• Develop, draft, and recommend records management procedures and schedules for filing, protection, and retrieval of records.
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
• SharePoint / Systems Support:
• Serve as a source of knowledge and point of contact for all data on TER’s SharePoint site(s).
• Build project sites, workflows, and document libraries in SharePoint.
• Create SharePoint work sites, set up SharePoint views, and develop SharePoint reports for project data.
• Monitor and respond to SharePoint suggestions; create data dashboards on TER’s SharePoint site(s) to support management initiatives.
• Assist others as appropriate with access requests and use(s) of Microsoft Projects portal (PWA), Asset Suite, BES Financials, EGIS, Power BI, Sunflower, and SharePoint.
• Conduct formal and informal training. Train inexperienced staff in how to use SharePoint, Fieldglass, Asset Suite, EGIS, etc. as needed. Provide technical one-on-one guidance if requested.

Requirements:

• A degree in business management, logistics management, engineering or a closely related technical field is preferred.
• 10 years of experience is required.
• Experience must be consistent with the specific requirements of engineering operations and progressively more technical in nature. Individual must be capable of applying a diversified knowledge of principles and practices in assigned technical areas. Requires a working knowledge of automated data systems.
• Must possess a broad knowledge of engineering operations policies and procedures involving resource management, material and equipment inventory and control, as well as direct work experience, including all aspects of project support.
• Experience managing and analyzing data via queries and formulas.
• Advanced knowledge of SharePoint.
• Relevant experience in the support of a Project Management Office (PMO).
• MS Project scheduling experience.
• Possession of a current Microsoft Project certification (MCP or MCTS).
• Possess a comprehensive understanding of project knowledge domain, to include milestones, predecessors, successors, and understanding of how changes in resources impact durations of tasks.
• Valid U.S. Driver’s License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com