Commercial Lines Account Manager

Commercial Lines Account ManagerWorld Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.Primary responsibilities include:Effectively managing a high volume book of insurance business, ensuring all required tasks are completed accurately and on-timeGrowing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communicationHandling renewals, service requests, claims, billing and new policiesMaintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and proceduresReview all applications, policies, endorsements and audits for accuracyCoordinate expiration list with department manager to obtain renewal business informationQualifications include:Bachelor's degree or equivalent work experience, preferredThree years minimum commercial account management experience requiredProperty & Casualty License requiredValid driver's license and insurance, requiredPossess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)Applied/Epic or similar agency management software experience, preferredAble to work independently and enjoy a high degree of interaction with team membersSelf-motivated and drivenMaintain a sense of urgency and ability to work with and meet deadlinesDemonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistanceThe ability to multi task, prioritize, work independently, and use discretion surrounding sensitive informationAbility to maintain a professional demeanor and positive attitudeEqual Employment OpportunityAt World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.To executive search firms and staffing agencies: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting World's Human Resources Talent Department.