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Parts Counter/Phone

2 months ago

Milford, United States Gabrielli Truck Sales Full time

PARTS COUNTERPERSON

Gabrielli Truck Sales is currently seeking to fill a position in our Parts Department.

JOB DESCRIPTION :

  • Sells parts to all customers, over the counter, through the shop, or on the phone.

RESPONSIBILITIES :

  • Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Provides high level of service to customers.
  • Notifies parts manager of out-of-stock parts that need immediate attention.
  • Follows up on back-ordered parts.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.