Parts Sales Associate

3 days ago


Milford, Connecticut, United States Stevens Ford Lincoln Full time
Job OpportunityStevens Ford Lincoln, a family-owned new and used car dealership with 70 years of experience, is seeking a skilled Parts Sales Associate to join their team.Responsibilities
  • Manage the parts sales process from start to finish, ensuring seamless communication with customers and staff.
  • Provide accurate and timely information to customers regarding parts status and availability.
  • Utilize the parts catalog to efficiently locate and order parts, ensuring accuracy and compliance with estimates.
  • Answer phone calls, providing price quotes and other necessary information to customers.
  • Review body shop estimates to verify the accuracy of ordered parts and pricing.
  • Deliver exceptional customer service to both internal and external customers, meeting their needs and expectations.
  • Pull and fill orders from stock, maintaining a high level of accuracy and efficiency.
  • Conduct weekly bin checks to ensure stock accuracy and identify any discrepancies.
  • Ensure all internal requests for parts are properly billed on service repair orders.
  • Process payments from retail customers or obtain credit authorization as needed.
Requirements
  • Minimum two years of experience in auto parts sales, with a proven track record of success.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Strong organizational and communication skills, with the ability to read and interpret documents such as safety rules and procedure manuals.
  • Clean, valid driver's license.
  • Must complete pre-employment screening.
BenefitsStevens Ford Lincoln offers a comprehensive benefits package, including 401k, STD, LTD, health insurance, volunteer dental and vision.
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