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SCCM Endpoint Engineer

2 months ago

New Haven, United States Insight Global Full time

Duration: 6 month contract (potential hire)

Location: New Haven, CT - 2 days per week on site


Must Haves:

  • 7-10+ years of experience in endpoint management and IT infrastructure roles
  • Strong recent experience handling endpoint operations and troubleshooting various incidents
  • Expertise in Microsoft Endpoint Configuration Manager (SCCM), also known as Microsoft Endpoint Configuration Manager (MECM)
  • Experience with MacOS and iOS device management solutions, using Intune
  • Knowledge of co-management strategies, combining Intune and SCCM
  • Strong understanding of endpoint security best practices and standards
  • Strong communication skills and ability to work well with end users and stakeholders


Plusses:

  • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Microsoft Certified: Azure Solutions Architect Expert
  • Experience working in a Higher Education environment


Day to Day:

A client is looking for an Endpoint Engineer to sit hybrid; two days per week onsite in New Haven, CT and three days remote. This person will be responsible for managing and resolving incidents related to SCCM (System Center Configuration Manager) and Intune co-management. They will be spending a majority of their time on incident management, responding to tickets regarding software deployment, patch management, endpoint security and protection, etc. to ensure minimal disruption to end-users. They will also be handling endpoint configuration to maintain SCCM and Intune settings, policies, and profiles to ensure efficient and secure endpoint management. This Engineer will be working closely with IT teams and stakeholders to understand common pain points and strategically diagnose gaps in the integration and operations of SCCM and Intune environments. They will also be making sure to keep technical documentation up to date regarding all endpoint management processes and configurations.