Desktop Support Technician

3 weeks ago

Atlanta, United States Rose International Full time

Date Posted: 08/14/2024 Hiring Organization: Rose International Position Number: 469301 Job Title: Desktop Support Technician Job Location: Atlanta, GA, USA, 30303 Work Model: Onsite Employment Type: Temporary Estimated Duration (In months): 8 Min Hourly Rate($): 20.00 Max Hourly Rate($): 23.00 Must Have Skills/Attributes: Active Directory, Adobe Acrobat, Desktop Support, DocuSign, Microsoft Office, Windows 10 Required Qualifications Education and Experience: At least an Associate''s Degree in Computer Science, Information Technology, or a related field preferred. 3-5 years of experience in desktop support or technical support roles. Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop. Administrator Associate) are a plus. Technical Skills: Proficient in Windows 10 and 11 and macOS operating systems. Experience with Microsoft Office 365 Suite and common software applications such as. Adobe Pro, Adobe CC, DocuSign, etc. Familiarity with Active Directory, network troubleshooting, and security protocols. Knowledge of hardware components and troubleshooting techniques. Good troubleshooting skills of both Standalone and networked printers. Good troubleshooting skills of network connectivity issue. Preferred Skills: Experience with remote desktop support tools such as ConnectWise. Experience with windows imaging such Microsoft Intune image deployment. Understanding of ITIL service management principles. Working Conditions: May require occasional after-hours support or On-Call duties. Ability to lift and move computer equipment (typically up to 50 lbs.) as needed *Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements. * Benefits: For information and details on employment benefits offered with this position, please visit here {target=" blank"}. Should you have any questions/concerns, please contact our HR Department via our secure website {target=" blank"}. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here {target="_blank"}. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department {target="_blank"}. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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