Customer Success Manager
5 days ago
Company Description
Energy Access Inc, founded in 1998, specializes in providing state-of-the-art chargers for various applications like medical devices, military equipment, industrial tools, safety, and security devices. Based in Indianapolis, IN, the company's mission is to be a global leader in quality and customer service, striving for innovation and excellence every day.
Role Description
This is a full-time on-site role for a Customer Success Manager at Energy Access Inc in Indianapolis, IN. The Customer Success Manager will be responsible for providing technical support, sales engineering, effective communication with clients, and delivering excellent customer service on a daily basis.
Qualifications
- Sales Engineering and Technical Support skills
- Communication and Sales skills
- Customer Service skills
- Experience in technical product sales
- Strong problem-solving abilities
- Ability to work collaboratively with cross-functional teams
About Energy Access:
'First who, then what’ prioritized throughout
~ Work with great people (people and family first)
~ Feel valued and appreciated (reward for integrity and innovation)
Growth Culture
~ Growth mindset
~ Rewards progressive action (continual improvement and failing forward)
~ Cross-departmental collaboration (360 business exposure, influence, and collaboration)
What our people say:
‘people genuinely care about each other’
‘culture gives you something to lean on when you need it most in those tough times’
‘I am supported in every aspect of what I do’
‘we grow here together’
‘If you want to step up and make a change, nobody is holding you back.’
‘autonomy to do what needs done and support from the team when I do it’
‘open and accessible upper management’
‘positive atmosphere , flexibility, people, knowledge everyone brings to the table and their willingness to share, and continuous learning (if you want)’
Energy Access is an industry leader in battery charger and power electronics technology.
Our Mission:
To be the global leader for quality and customer service.
To innovate, improve and strive for excellence every day.
To be a trusted partner for our customers and vendors.
To act with responsibility and integrity in all we do.
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