Administrative Coordinator
3 weeks ago
- $1,500 New Hire Bonus***
Essential Responsibilities:
- Assist in marketing and recruitment efforts to help grow the Family Support Services program
- Be the point of contact for new participants in the program. Explain the Family Support Services that are provided by ACCORD
- Coordinate, attend, and document initial meetings with new families to the program
- Manage multiple documents for various participant accounts ensuring that each has correct and thorough information and data entry into multiple systems
- Regularly communicate with internal and external partners, participants, and families of participants with updates, changes and information about their services
- Provide person-centered support to the individuals and families we support with a focus on both compliance and quality in service
- Problem solve issues and provide solutions to participants and team members in order to improve processes and experiences
- Prepare cost proposals and implementation plans for each participant
- Coordinate the annual renewal process, including tracking the Service Agreements with our providers
- Understand and comply with 245D licensing regulations
- Perform other duties as required or assigned
Skills and Experience:
- 2+ years of work experience in the Mental Health/Disabilities social work field
- Knowledge of 245D programs and documentation
- Experience working with families who have a family member with a disability
- Excellent customer services and de-escalation skills
- A Valid Driver's License and Clean Driving Record
- Ability to pass a Background Check
- NOTE: Completion of training offered by the state and county related to consumer-directed options is highly desirable, or will attain upon hire
- Preferred: Highly proficient in speaking Somali or Hmong
- Bachelor's Degree Required for this role
- Preferably in Human Services or a closely related field but not required
- Preferably in Human Services or a closely related field but not required
This position pays $20-$22 per hour and comes with great benefits
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