System Engineer

1 month ago

Irvine, United States SKIDATA USA Full time

SKIDATA Group is a global leader in access control solutions. Our solutions are found in ski resorts, shopping malls, major airports, municipalities, sports stadiums, trade shows and amusement parks around the world. Headquartered in Salzburg, Austria, and with 23 subsidiaries around the globe, our approximately 1000 professionals make for truly an international team. A rewarding career at SKIDATA awaits you


Job Title: System Engineer - Support Center

Location: Irvine, CA

Coverage area: Orange County & San Diego


SKIDATA is looking for a system engineer to join our Support Center team. Our Service Management Team is not only responsible for supporting our customers on a daily basis but is also an important interface between our software and development department, as well as distributors and partners. System engineers ensure that all our SKIDATA installations across North America function smoothly for our customers. Therefore, you will be analyzing and resolving issues to the customer’s satisfaction, providing technical trainings, and supporting incidents and installations on-site for our customers. We strongly encourage face to face interaction with other engineers and there will be an opportunity to travel domestically to share ideas and to work with various teams across the US. You should have strong communication skills and willingness to acquire and share product/solution know-how with our team and customers.


Job Responsibilities:

  • Act as first point of contact regarding incident and problem management (hardware & software) for our customers, our Field service technician, engineers, dealers and integration partners
  • Conduct independent system analysis and deliver input to improve our systems
  • Problem identification in order to avoid incidents on SKIDATA and integrated Third Party products
  • Issue reproduction in order to achieve high quality of change requests towards our quality assurance (3rd level)
  • Handling of incidents and resolving issues to the customer’s satisfaction
  • Support incidents and installations on-site upon demand
  • Ensure a high level of support through all available tools
  • Create and provide technical documentations, training documents, and technical trainings
  • Enforce knowledge transfer to colleagues, subsidiaries and partners wherever possible and necessary
  • Continuous and independent improving of knowledge and experience
  • Partner with other teams and team members on technical matters
  • Participate in On-Call, After Hours Support program


Required Skills and Qualifications:

Education:

Minimum B.S. degree or an equivalent technical degree (hardware and/or software)

Ideally several years of work experience


Functional competence:

  • Knowledge of IT and software architectures (Client/Server, Cloud Systems)
  • Profound knowledge of operation systems (Windows Server, Linux)
  • Profound knowledge and experience with databases (MS SQL, Oracle) and SQL queries
  • Profound knowledge and experience with Cloud- and Webservices
  • Profound knowledge and experience in configuring and troubleshooting computer networks and firewalls


Competence of methods:

  • Diagnostic skills (analyzing of technical issues)
  • Ability to quickly isolate and troubleshoot issues
  • Self-dependent working behavior
  • Adaptability and high flexibility


Social competence:

  • Excellent communicational skills (verbal and written)
  • Empathy for customer situations
  • Ability to work well independently and in a team environment
  • Ability to work within a multi-cultural and multi-national environment
  • Intercultural experiences are a plus


Competence of personality:

  • Independent and solution-oriented approach to work
  • Self-dependent working behavior
  • Ability to assert oneself


Others:

  • Fluency in English (written & vocal)
  • Fluency in Spanish (written & vocal) is a plus
  • Willingness and ability to travel (up to 25%)


If you are a self-starter who can work independently, but also enjoy contributing to a small team, we’d like to hear from you

SKIDATA recognizes people as our most valuable asset Our competitive salary and strong benefits package includes 401k, medical and dental insurance, life insurance, paid sick time and vacation, paid personal time and paid company holidays.


SKIDATA is a member of the group of companies affiliated with the Kudelski Group. To learn more about SKIDATA, Inc. visit: .


SKIDATA is an equal opportunity employer.


Hourly pay range from $37 to $40. (Final compensation is determined by factors including location, candidate experience, education and skillset, as well as local market variances)

  • Systems Engineer

    4 weeks ago

    Irvine, United States TRL11, Inc. Full time

    Job DescriptionJob DescriptionTRL11 is a venture backed deep tech / defence tech startup bringing cutting-edge video technology to Aerospace applications. Based in Irvine, CA, we are seeking highly passionate, skilled and experienced Systems Engineer with expertise in defining, integrating, and validating electronics and avionics. The systems engineer will...

  • Systems Engineer

    2 months ago

    Irvine, United States TRL11, Inc. Full time

    Job DescriptionJob DescriptionTRL11 is a venture backed deep tech / defence tech startup bringing cutting-edge video technology to Aerospace applications. Based in Irvine, CA, we are seeking highly passionate, skilled and experienced Systems Engineer with expertise in defining, integrating, and validating electronics and avionics. The systems engineer will...

  • System Engineer

    1 week ago

    Irvine, United States Jobot Full time

    System Engineer opportunity with global Access Control Solutions leader!This Jobot Job is hosted by: Melody RomeoAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $37 - $43 per hourA bit about us:Our client is a global leader in access control solutions. Their solutions are found in ski resorts, shopping...

  • Satellite Systems Engineer

    2 weeks ago

    Irvine, United States Turion Space Full time

    Job DescriptionJob DescriptionDescriptionThe Satellite Systems Engineer will be responsible for designing, developing, and optimizing satellite systems and subsystems. This role involves working on all phases of satellite lifecycle, from concept and design through testing and deployment, ensuring that systems meet performance, reliability, and mission...

  • Satellite Systems Engineer

    2 weeks ago

    Irvine, United States Turion Space Full time

    Job DescriptionJob DescriptionDescriptionThe Satellite Systems Engineer will be responsible for designing, developing, and optimizing satellite systems and subsystems. This role involves working on all phases of satellite lifecycle, from concept and design through testing and deployment, ensuring that systems meet performance, reliability, and mission...

  • Payload Systems Engineer

    2 weeks ago

    Irvine, United States Turion Space Full time

    Job DescriptionJob DescriptionDescriptionAs a Payload Systems Engineer, you will provide support for programs involving payload system design, trades, integration and testing, and post-delivery technical support. You will also be responsible for understanding and leading the decomposition and allocation of electro-optical payload requirements to lower-level...

  • Payload Systems Engineer

    2 weeks ago

    Irvine, United States Turion Space Full time

    Job DescriptionJob DescriptionDescriptionAs a Payload Systems Engineer, you will provide support for programs involving payload system design, trades, integration and testing, and post-delivery technical support. You will also be responsible for understanding and leading the decomposition and allocation of electro-optical payload requirements to lower-level...

  • Principal Systems Engineer

    16 hours ago

    Irvine, United States Bridgeway Partners, Inc. Full time

    Principal Systems EngineerJoin a forward-thinking team dedicated to advancing technology and delivering impactful solutions in the healthcare industry. The company is pioneering Diagnostic technology including the use of Machine Learning and AI.We are seeking a Principal Systems Engineer to provide technical leadership and ensure the successful development...

  • Principal Systems Engineer

    2 days ago

    Irvine, United States Bridgeway Partners, Inc. Full time

    Principal Systems EngineerJoin a forward-thinking team dedicated to advancing technology and delivering impactful solutions in the healthcare industry. The company is pioneering Diagnostic technology including the use of Machine Learning and AI.We are seeking a Principal Systems Engineer to provide technical leadership and ensure the successful development...

  • Aerospace Systems Engineer

    1 week ago

    Irvine, California, United States EVONA Full time

    Spacecraft Systems Engineer | Innovative Aerospace Solutions EVONA is collaborating with a dynamic aerospace startup that is experiencing growth due to significant new investments and project acquisitions.They are in search of a Spacecraft Systems Engineer to play a pivotal role in establishing their new systems engineering department.Key...

  • Aerospace Systems Engineer

    1 week ago

    Irvine, California, United States EVONA Full time

    Spacecraft Systems Engineer | Aerospace Development EVONA is collaborating with an innovative aerospace startup that is experiencing growth due to significant new investments and project acquisitions.They are in search of a Spacecraft Systems Engineer to play a pivotal role in establishing their systems engineering division.Key Responsibilities:Lead and...

  • Aerospace Systems Engineer

    2 weeks ago

    Irvine, California, United States EVONA Full time

    Satellite Systems Engineer | Aerospace Innovation EVONA is collaborating with a pioneering aerospace firm that is experiencing growth due to significant new investments and project acquisitions.They are in search of a Spacecraft Systems Engineer to play a vital role in establishing their systems engineering department.Key Responsibilities:Leading and...

  • Aerospace Systems Engineer

    2 weeks ago

    Irvine, California, United States EVONA Full time

    Spacecraft Systems Engineer | Remote Opportunity | Innovative Aerospace Solutions EVONA is collaborating with a dynamic aerospace startup that is experiencing growth due to significant new investments and successful project acquisitions.They are in search of a Spacecraft Systems Engineer to play a pivotal role in establishing their new systems engineering...

  • Aerospace Systems Engineer

    2 weeks ago

    Irvine, California, United States EVONA Full time

    Spacecraft Systems Engineer | Innovative Aerospace Company EVONA is collaborating with a pioneering aerospace firm that is experiencing growth due to significant new investments and project acquisitions.They are in search of a Spacecraft Systems Engineer to play a vital role in establishing their new systems engineering division.Key Responsibilities:Leading...

  • Sr. Systems Engineer

    2 months ago

    Irvine, United States Iris Technology Corp Full time

    Job DescriptionJob DescriptionSalary: 140 - 170At Iris Technology, we strive to provide innovative solutions and an agile responsiveness to customers from a broad range of industries including aerospace, defense, medical and industrial. The Iris Technology culture encourages collaboration, ambition, communication, and creativity. Join Iris Technology to...

  • Spacecraft Systems Engineer

    1 month ago

    Irvine, United States EVONA Full time

    Satellite Systems Engineer | Irvine, CA | Spacecraft Development EVONA have partnered with an aerospace startup, who are expanding thanks to exciting new funding and contract wins.They are looking for a Spacecraft Systems Engineer to come on board and become a key figure in their new systems engineering functionResponsibilities:Working and leading in a...

  • Spacecraft Systems Engineer

    1 month ago

    Irvine, United States EVONA Full time

    Satellite Systems Engineer | Irvine, CA | Spacecraft Development EVONA have partnered with an aerospace startup, who are expanding thanks to exciting new funding and contract wins.They are looking for a Spacecraft Systems Engineer to come on board and become a key figure in their new systems engineering functionResponsibilities:Working and leading in a...

  • HVAC Systems Engineer

    1 week ago

    Irvine, California, United States CCS Facility Services Full time

    Job OverviewHVAC Systems EngineerPOSITION SUMMARY:The HVAC Systems Engineer is expected to possess between 4 to 8 years of experience in a commercial HVAC setting, focusing on preventive maintenance and necessary repairs. This role requires applying technical skills to ensure the safe, efficient, and proper functioning of building systems within the assigned...

  • Senior Systems Engineer

    6 days ago

    Irvine, California, United States Terran Orbital Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Project Engineer - Spacecraft to join our team at Terran Orbital Corporation. As a key member of our spacecraft design and development team, you will play a pivotal role in leading the 'concept to production' design, development, and integration of our spacecraft.Key ResponsibilitiesTechnical...

  • Lead Propulsion Systems Engineer

    19 hours ago

    Irvine, California, United States Turion Space Full time

    Job SummaryTurion Space is seeking a highly skilled and experienced Propulsion Systems Lead to join our team. As a key member of our engineering team, you will be responsible for leading the design, development, and testing of advanced propulsion systems for space missions.Key ResponsibilitiesDesign Leadership: Lead the design and development of propulsion...