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Project Manager
4 months ago
1 year contract, pay $40-45/hr hybrid, 4 days in office initially, after 90 days 3 days in office
Summary:
The Project Manager, Corporate Learning will manage the project portfolio and related systems for Corporate Learning including but not limited to the global Learning Management System (LMS), and Corporate Quality training initiatives. The Project Manager, Corporate Learning will support the short-term and long-term operational and strategic objectives of the companies and business divisions served while advancing the quality culture of the organization.
Responsibilities:
- Manage and administer a centralized Learning Management System
1. Provide level 2 troubleshooting service to North America LMS administrators through structured and ad hoc interactions.
2. Manage the testing and validation of LMS incidents and enhancements including data collection, reporting, and LMS community updates.
3. Manage new LMS implementation projects while adhering to budget, timeline, and company objectives.
4. Manage the updating of LMS content including training manuals, courses, and job aids.
5. Train new LMS administrators and provide continuous education to existing LMS administrators to increase LMS subject matter expertise.
6. Maintain and report LMS key performance indicators associated with use, incidents, and enhancements.
- Increase Quality and Compliance through Corporate Learning programs
1. Manage training risk assessment initiatives and standardizations.
2. Harmonize and leverage best practices through collaboration with various interdisciplinary teams.
3. Reinforce the importance of quality and efficacy in the training process.
4. Establish scalable and effective training programs and solutions including the creation of training courses using multimedia such as e-learning, manuals, gamification, and other innovative approaches.
5. Benchmark quality training and Corporate Learning programs
6. Establish and maintain Corporate Learning key performance indicators associated with quality and compliance.
- Manage Corporate Learning solutions and projects
1. Serve as an organizational consultant through the analysis of training situations and propose tailor-made solutions for each national and international internal client..
2. Report the state of training and training compliance to the business, leadership, and key stakeholders.
3. Coordinate with other business training areas to proactively provide existing systems, programs, tools and programs for greater effectiveness and efficiency in the achievement of training objectives.
4. Maximize training synergies and resource use between the different businesses, in order to make better use of the resources between the different companies.
5. Create and maintain Corporate Learning policies, Standard Operating Procedure (SOPs), and guides to support the Corporate Quality and Learning directives.
6. Stay abreast of changes in the regulatory landscape, execute gap analyses, and update programs and policies as needed.
- Demonstrated ability to develop and implement innovative training methodologies, management systems and learning processes with outstanding facilitation and platform delivery skills.
- Possess expertise in developing, implementing and measuring training effectiveness; curriculum development and delivery, and in implementing training systems to build and show evidence of employee qualification desired.
- Demonstrated Computer Proficiency in MS Office Applications, graphics programs, audio-visual equipment and Learning Management Systems.
- Demonstrated ability to apply a broad business perspective and innovation in translating regulatory requirements into cost-effective training solutions.
- Demonstrated ability to manage an appropriate balance between building long-term training strategies vs. the day-to-day tactics of the department.
- Demonstrated ability to partner with, challenge and influence across multiple levels of an organization.
- Demonstrated ability to work across multiple areas, develop and manage effective partnerships and teams to deliver performance improvement results.
- Demonstrated ability to inspire high performance in others and align team members around shared goals, anticipate and resolve conflict across areas.
- Demonstrated ability to challenge the status quo, take a stand, make and implement decisions in a changing environment.
- Demonstrated ability to manage, synthesize, interpret and communicate complex information in an understandable, objective and persuasive way.
- Demonstrated expertise in fiscal, budget and cost management – ability to balance cost with benefit.
- Demonstrated ability to be a self-starter.
- Demonstrated ability to suspend judgment, through strong questioning and active listening skills.
- Demonstrated ability to apply creativity to training and business solutions.
Education:
- Bachelor's Degree in Project Management, Instructional Design, or related field
- In the absence of a bachelor's degree, a combination of education or project management-related certifications and years of experience in a similar position may be considered
Experience:
- Require between 5 or 10 years of previous experience NOTE: Please note that this position has a travel requirement of up to 25% domestic and international.
