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Jira and Confluence Systems Manager
2 months ago
JIRA and Confluence Systems Manager
**W2 contract** Min of 12 months ** ONSITE out of Plano, TX offices**
Technical owner of systems for the MX (Mobile eXperience) PMO team and the GTM (Go-To-Market) program, especially Confluence and Jira. Gather feedback and derive insights from PMO team to drive improvements in program management process and PMO governance (apart from Jira and Confluence)
Confluence and Jira:
- Continuous improvements and process innovation to increase user engagement, based on best-practices and feedback from users
- Training to increase organizational knowledge
- User and permission management
- Reporting and dashboards for both program management and system usage
- Creation and updates of SOPs
- System issue management by working with remote system admins
Confluence:
Create and manage Confluence Spaces for PMO and GTM
Jira:
- Create and manage Jira Projects for PMO and GTM
- Develop project workflows and frameworks to support efficient program/project management
- Dashboard development via Structure or other reporting tools to report on program health and risk management
QUALIFICATIONS
- Bachelor’s Degree in Computer Science or related discipline
- At least 5 years of deep experience in Jira and Confluence, including technical administration, SOPs, change management, and training; relevant certifications will be very helpful, but not required
- Experience developing with JQL and VBA (Excel) to create solutions such as reports and dashboards
- Experience with agile project methodology
- Experience with PowerPoint (master template design and simple presentations) and Outlook (mailbox and calendar management)
- Useful experience, but not required:
- Understanding of data analytics and waterfall project management (Gantt charts)
- Experience with MS Project, Tableau, Alteryx
- Ability to work with Java, Javascript, API integration
Attributes:
- Enjoys working in a fast paced environment
- Thrives in ambiguity and change
- Logical thinker – takes an engineering world-view to solve non-engineering problems
- Enjoys process innovation and troubleshooting issues
- Self-starter and collaborator
- Strategic, data-backed, and innovative thinker