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General Manager
3 months ago
Snooze Who Are We?
Morning people Yes, we are thosepeople. We are a full-service breakfast restaurant, and we want each morning tofeel like your weekend and happy hour rolled into one no matter which side ofnoon its on. Were the place where you can be you, and where our regulars areanything but. Everyones welcome at our table because the same goes for ourpeople as it does for our dishes: the unexpected twists are what makes them sospecial.
The General Manager Role at Snooze
You arethe face of Snooze; the lighthouse in direction, operations, morale, engagement, and guest satisfaction. The importanceof this role simply cant be overstated, as the success of the restaurant liesin your hands. Some of your objectivesmay include the planning, organizing, training, and leadership necessary toachieve objectives in sales, costs, labor, employee retention, guest serviceand satisfaction, food quality, cleanliness and sanitation, communityengagement, and sustainability. You arean active member of your community and are responsible for generating andreaching all sales objectives while creating and maintaining an environmentconsistent with the Snooze Compass and service standards.
The Benefits
At Snooze, we not only want to pay you for the great work you do each and everyday, but we also want to help you take care of yourself and your family. Belowis a breakdown of a few benefits Snooze offers for this position.
- Competitive quarterly operational performance bonus
- Additional competitive yearly bonus for incredible P&L management
- Long-term incentive program rewarding 5 years of service with a cash bonus, time off, and funds for personal development
- No late nightsyoullbe home by dinner time every night
- $50 per month for cell phone reimbursement due to using your personal phone for restaurant support (reimbursed monthly)
- Weekly payand competitive hourly rates
- Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans
- Employer-paid Short Term Disability and Life Insurance Plans
- 401k/Roth 401k Plans
- Unlimited affordable Telehealth program
- 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate
- 40 Hours (5 days) of paid sick time paid at regular rate per year
- Four (4) Paid Holidays -Closed Thanksgiving and Christmas Day to spend time with family and friends
- 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour
- 100% paid meal benefits
- Other benefits including potential field trips, community engagement, personal and professional growth, and advancement opportunities
- Unlimited dance parties
The Position Specifics
- Completely understand all Snoozepolicies, procedures, standards, specifications, guidelines, and expectations.
- Ensure that all guests feel welcome andare given responsive, friendly, courteous, and exceptional service.
- Be a role model, facilitator, trainer, and able employee in all Snooze hourly positions.
- Assume 100% responsibility for the qualityof products served and service given to guests while also achieving Snoozeobjectives for sales and growth.
- Develop, plan, and carry out all restaurantmarketing, advertising, and promotional activities and campaigns.
- Develop relationships with the localcommunity, collaborating with nonprofits, businesses, and government associationsin order to bond Snooze to the local community.
- Maintain Snooze standards in terms ofemployment, including interviewing, hiring, training, reviewing, evaluating, andterminating based on company policy.
- Be knowledgeable of Snooze policiesregarding personnel and administer prompt, fair, and consistent correctiveaction for any violations of company policies, rules, and procedures.
- Schedule labor by anticipating saleswhile ensuring all positions are filled and labor cost objectives are met.
- Continually strive to develop all staffin managerial and professional skills, building Snoozes future leadership.
- Consistently monitor financial controlsto assure objectives are met in sales, costs, labor, etc. Control cash andreceipts by adhering to cash handling and reconciliation procedures inaccordance with Snooze policies.
- Prepare all required paperwork,including forms, reports performance reviews, and schedules in an organized andtimely manner.
- Fully understand and comply with all federal,state, county, and municipal regulations that pertain to health, safety, andlabor requirements of the restaurant, employees, and guests.
- Ensure that all food and beverageproducts are consistently prepared and served according to Snooze standards. Verifythat all equipment is kept clean and in excellent working condition throughpersonal inspection and regular preventative maintenance.
- Create and maintain a fun, safe, andrewarding work environment for all Snoozers
Isthis the role for you?
General Managers at Snooze...
- Must be 21 years of age and be authorized to work in the United States.
- Have knowledge of food, beverage, andservice generally involving at least 4+ years of operations and leadershipexperience.
- Possess excellent basic math skills andcan operate a cash register and Point of Sale system. Must also be able tocommunicate and understand the predominant language (s) of the restaurantstrading area.
- Be able to work in a standing positionfor long periods (up to 10 hours) and have the stamina to work 50 to 55hours per week.
Letstalk about safety
Your safety is our #1 priority. Because ofthat, it is every Snoozers responsibility to ensure cleanliness, sanitation,and safety within our restaurants. We hold both Snoozers and guests accountableto our Safety Guidelines. We require daily wellness checks from all Snoozersand are committed to a safe working environment.
Snooze is an Equal Opportunity Employer
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