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Region Communication Specialist

3 months ago

Nashville, United States Tennessee Department of Transportation Full time

Region Communication Specialist

Communications Division

Nashville, TN

$75,000 annually


Job Overview


The Region 3 Communication Specialist is responsible for supporting the day-to-day regional communications of the Department of Transportation. In collaboration with the Region 3 Communication Officer, the Region 3 Communication Specialist gathers information, fact checks, and creates communications to inform and engage employees, citizens, communities, and stakeholders.


This position will implement the work plans that align with the Communications Division’s strategic vision. The Region Communication Specialist works in a matrix organization, providing communications support to all employees geographically located within their region, regardless of their reporting structure. This position reports to the Region Communication Officer and collaborates with internal divisions to support regional communication efforts.


Essential Job Responsibilities


  • Support the Communications Division in producing engaging communication both internally and externally. Collaborate with internal divisions to capture and document content (e.g., photos, video) for social media.
  • Establish and ensure a direct relationship between quality and work outcomes by implementing frameworks, policies, and procedural standards.
  • Manage change, clarify the vision, take ownership of the change, communicate effectively, remain transparent, and hold yourself and others accountable throughout the process.
  • Provide exceptional customer service to internal and external customers, exercising effective listening skills, providing strategic and proactive communication, prompt responses, maintaining complete and accurate documentation, and communicating effectively.
  • Maintain all information listed on TDOT projects, including close coordination with regional and HQ engineering staff and information on project websites, SmartWay, and roadway project signs.
  • Coordinate community meetings, public forums, groundbreaking and ribbon-cutting events, and other regional events and activities, including scheduling, logistics, advertising, and ensuring proper set-up/tear down. Track and maintain routine records and reports related to community engagement meetings, public hearings, and outreach events.
  • Support media activities by compiling, distributing, and archiving media notes and coordinating the dissemination of facts and information on project messaging to news organizations. Responsible for initial fact-checking for reports, presentations, articles, and other publications.
  • Coordinate with the Communications Division staff for social media content, project web page content and updates, constituent inquiries, and additional communications tactics and mediums. Assist in response generation for social media comments and questions related to regional projects.
  • Draft speeches and create and design presentations and community engagement materials.


Qualifications


  1. Bachelor’s degree in communications, marketing, public relations, organizational leadership, organizational change management, English, journalism, or related field.
  2. 3 years of related experience.


Ideal Candidate


The Region Communication Specialist plays a crucial role in regional communications. They enjoy teamwork, thrive under pressure, and take pride in meeting tight deadlines. They have a passion for creativity and curiosity while being detail-oriented and technically adept. As a jack-of-all-trades in communications, they handle everything from scheduling events to brainstorming content ideas that align with the agency’s vision and message. The Region Communication Specialist is deeply involved in their community and takes responsibility for effectively communicating the agency’s brand and reputation.


Application for the Region Communication Specialist requires completion and submission of the following two items:


  1. Letter explaining the applicant’s interest in the position.
  2. Résumé that is a maximum of two (2) pages.


The two items should be emailed to TDOT.Careers@tn.gov by Monday, September 9th.