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Information Technology Specialist

3 months ago

Louisville, United States Technology Plus - Your Geek Alternative Full time

Company Description

Technology Plus is a family-owned and operated technology services provider that has been serving the Louisville area since 1995. We offer a wide range of services and products, specializing in IT Services as a Managed Service Provider. Our mission is to provide high-tech solutions with easy-to-understand technicians and exceptional customer service.


Role Description

This is a full-time on-site role as an Information Technology Specialist at Technology Plus in Louisville, KY. The Information Technology Specialist will be responsible for network administration, troubleshooting, network security, and providing customer service. Daily tasks may include network maintenance, system upgrades, troubleshooting hardware and software issues, ensuring network security, and assisting customers with technology-related inquiries.


Qualifications

  • Strong knowledge of network administration and information technology
  • Experience in troubleshooting hardware and software issues
  • Understanding of network security best practices
  • Excellent customer service skills
  • Ability to work well independently and within a team
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Relevant certifications (e.g., Microsoft, CompTIA, Cisco, Meraki) are a plus
  • Prior experience in the technology industry.
  • Bachelor's degree in Information Technology or related field is preferred