Customer Service Representative

3 weeks ago

Lynnwood, United States AdvanTec Marine Full time

AdvanTec Marine, Leaders in marine innovation and manufacturing. What drives us is the passion behind each of our brands and the needs of our customers. AdvanTec Marine is the parent brand to Diamond Sea Glaze, Freeman Marine, Pacific Coast Marine, Steelhead Marine, Manly Marine and USA Sliding Doors. Our brands specialize in the design, engineering, and manufacturing of specialty application marine closures. We are one of the largest marine manufacturers in the world. We have geographic locations in the US and Canada, and ship to over 50 countries worldwide. Our customer base includes North American & International Navies, Governments, Militaries, Commercial Vessel, and Super Yacht Builders.


AdvanTec Marine is looking for an experienced and energetic Customer Service Representative to join our Sales department in Lynnwood, Washington.


Why come work for us:

  • AdvanTec Marine is growing and there are opportunities to grow with the company.
  • We offer competitive compensation packages; full-time employees are eligible for our benefits package and 401K matching program.
  • We value our employees, and everyone has a voice in the organization.
  • Our Customer Service Representatives have a starting wage range of $18-$25 per hour based on experience and an assessment during the interview stage. Increases are then reviewed throughout employment.
  • Please visit our website at .


The Customer Service Representative is responsible for providing the first point of contact for new customers. The CSR is mainly focused on the customer and the orders in the beginning of their cycle. The CSR1 is self-motivated and can multitask in a fast-paced environment. Integrity, vision, professionalism, and passion are key components of this position.


Essential Functions for this Role are:

  • Answer 75% of all incoming calls, transfer calls as appropriate, speak to new customers and enter their information into the CRM software.
  • Respond to simple customer inquiries by telephone or email to provide non-technical problem resolution
  • Enter simple orders into the ERP software, determine due date, confirm due date to customer, notify other departments of any action needed.
  • Use CRM software to monitor and track front end process of the order to ensure its continued movement through the organization.
  • Generate and distribute weekly reports
  • Order Office supplies, Check the mail daily and maintain the office cleanliness
  • Work in accordance with documented procedures and complete all applicable records


Experience, Qualifications, and Skills required:

  • High school Diploma or equivalent
  • 0-2 years Customer Service or Call Center experience
  • Quickly learn and navigate new technology systems and applications
  • Possess a professional and friendly attitude and be able to quickly develop rapport with customers over the phone
  • Actively listen and communicate with our customers, like an expert
  • Proficient with Microsoft Office suite (Word, Excel, Outlook)
  • Meet the needs of internal and external customers with efficiency, team spirit and courtesy
  • Typing speed of at least 50 wpm
  • Detail oriented and able to prioritize effectively
  • Excellent communication and organizational skills
  • Positive outgoing attitude; with a professional demeanor
  • A proven track record of success and a stable employment history


Thank you for your interest in AdvanTec Marine. We thank all applicants for their interest, only those to be interviewed will be contacted.

  • Customer Service Representative

    3 weeks ago

    Lynnwood, United States U-Haul Full time

    Compensation Range: $16.28 to $26.00 Hourly Location: 14429 Hwy 99, Lynnwood, Washington 98087 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...

  • Customer Service Representative

    1 week ago

    Lynnwood, United States U-Haul Full time

    Compensation Range: $16.28 to $26.00 Hourly Location: 14429 Hwy 99, Lynnwood, Washington 98087 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...

  • Customer Service Representative

    1 week ago

    Lynnwood, United States U-Haul Full time

    Compensation Range: $16.28 to $26.00 Hourly Location: 14429 Hwy 99, Lynnwood, Washington 98087 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...

  • Customer Service Representative

    2 weeks ago

    Lynnwood, United States AdvanTec Marine Full time

    AdvanTec Marine, Leaders in marine innovation and manufacturing. What drives us is the passion behind each of our brands and the needs of our customers. AdvanTec Marine is the parent brand to Diamond Sea Glaze, Freeman Marine, Pacific Coast Marine, Steelhead Marine, Manly Marine and USA Sliding Doors. Our brands specialize in the design, engineering, and...

  • Customer Service Sales Representative

    7 days ago

    Lynnwood, Washington, United States Uniqlo Co., Ltd. Full time

    Salary: $17.50 / hour We are thrilled to present a career opportunity at UNIQLO Alderwood Mall *The compensation for this role is influenced by several factors including experience, education, skills, and job location. UNIQLO USA is committed to being an Equal Opportunity Employer. We embrace diversity and do not discriminate based on race, color, religion,...

  • Customer Service Representative

    2 days ago

    Lynnwood, Washington, United States Schnitzer Steel Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Schnitzer Steel. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and respectful store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Lynnwood, Washington, United States Mercedes-Benz of Lynnwood Full time

    Customer Service Representative - Automotive As a Customer Service Representative, you will be the face of our dealership, ensuring an exceptional experience for our clients in the service area. You will serve as the initial point of contact for vehicle owners, possessing comprehensive knowledge of our product offerings, inventory management, technician...

  • Customer Service Representative

    2 days ago

    Lynnwood, Washington, United States Sound Credit Union Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sound Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with professionalism and accuracy.Key...

  • Customer Service Representative

    2 days ago

    Lynnwood, Washington, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative at Lowe's. As a key member of our delivery team, you will be responsible for providing exceptional customer service, ensuring timely and safe delivery of merchandise, and maintaining a clean and safe store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Lynnwood, United States Arrow International Inc Full time

    Job DescriptionJob DescriptionDescription:Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our...

  • customer service representative

    2 months ago

    Lynnwood, United States Fogo de Chão Full time

    At Fogo de Cho, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities.We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future - starting with our...

  • Lynnwood - Customer Service Representative

    1 week ago

    Lynnwood, United States Car Wash Enterprises Full time

    Brown Bear Car Wash seeks customer service representatives for our car wash at 16709 Hwy 99 in Lynnwood. If you are ready to join the Beary Best team in Washington State, apply here today! We have full-time and part-time positions available. May be required to work evenings and weekends. The starting rate is $21 per hour. Must be 16 years or older. Benefits...

  • Alterations Room Customer Service Representative

    2 weeks ago

    Lynnwood, United States David's Bridal Full time

    BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find...

  • Customer Service Representative

    3 months ago

    Lynnwood, United States Domino's Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE REPRESENTATIVE Job DescriptionThe following general description applies to all hourly store team members. Please read the detailed information listed below.Job Duties:Operate all equipmentStock ingredients from delivery area to storage, work area, walk-in cooler.Prepare product.Receive and process telephone...

  • Customer Service Representative

    5 days ago

    Lynnwood, Washington, United States Home Depot Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at The Home Depot. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast, friendly, and...

  • Customer Service Representative

    18 hours ago

    Lynnwood, Washington, United States Anthony's Beach Cafe Full time

    **Job Summary:**We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Anthony's Beach Cafe. As a Cashier, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience.**Key Responsibilities:**Take food and beverage orders from guests and accurately process...

  • Customer Service Representative

    2 days ago

    Lynnwood, Washington, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a key member of our delivery team, you will be responsible for ensuring that customers receive exceptional service and support throughout the delivery process.Key ResponsibilitiesOperate a Flatbed Truck: Safely operate a...

  • Customer Service Representative

    3 days ago

    Lynnwood, United States Crash Champions Full time

    Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600...

  • Customer Service Representative

    4 days ago

    Lynnwood, Washington, United States Living Care Lifestyles Full time

    **About Quail Park****A Community by Living Care Lifestyles****Concierge Receptionist - Weekends****Job Summary**We are seeking a highly organized and detail-oriented Concierge Receptionist to join our team at Quail Park, a community by Living Care Lifestyles. As a Concierge Receptionist, you will be responsible for providing exceptional customer service to...

  • Customer Service Representative

    2 days ago

    Lynnwood, Washington, United States Buffalo Wild Wings Full time

    About UsBuffalo Wild Wings is a dynamic and fast-paced environment where every day is a new opportunity to create legendary experiences for our guests.Job SummaryWe are seeking a highly motivated and customer-focused Service Assistant to join our team. As a Service Assistant, you will play a key role in providing exceptional service to our guests, working...