Dispatch Specialist

4 days ago

Sioux Falls, United States Apex Systems Full time

Apex Systems is looking for multiple Dispatch Specialists to join our client located in Sioux Falls, ID. This position comes with the options of First and Second shift local to CST time. In addition to a weekly pay structure, you would be eligible to enroll in a full lineup of benefits upon hire.


Responsibilities:

-Utilize systems to monitor workflow and load the work to qualified technicians.

-Evaluate and reassign work to available technicians as needed.

-Work to monitor and regulate work volumes.

-Communicate with technicians and/or other departmental employees to resolve force availability imbalances.

-Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.

-Ensure that service orders and repair tickets are processed accurately.

-Acquires skills through a combination of formal training and considerable on-the- job experience.

-May serve as lead and/or primary technical resource within department or work area.


Education/Qualifications:

-High School, GED or equivalent education and relevant experience. 3+ years of related experience

- Computer skills, computer skills, computer skills

- Must have a basic/fundamental knowledge of Word, Excel, Microsoft programs, know how to Copy/Paste, Right Click/Left Click, etc.

Shifts are 7am-3:30pm CST and 10:30am-7pm CST

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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