Optician

2 days ago

Irvine, United States VSP Vision Full time

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, pleaseclick here.


General Summary

The primary role of the Optician is helping customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care.

Essential Functions

Determine the reason for the patients‘ visit, identify lifestyle needs, and deliver recommendation to patients for eyewear needs following the prescription given by their optometrist

Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction.

Assist customers in the selection of frames and coordinates frames with optical measurements and prescription

Recommend specific lenses, lens coatings and frames to suit customer needs, occupation, habits, and facial features

Taking measurements, assisting patients with adjustments and/or troubleshooting and dispensing eyewear

Ensure correct pricing and realistic delivery time quotes to patients

Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationship with team members

Clean and merchandise displays daily, displaying effective merchandise at all times

Assist with insurance billing and processing orders

Document all patient communication in patient record within practice software system

Work on special projects, cross trains in different departments, and perform other related duties assigned or requested.

Job Specifications

Typically has the following skills or abilities:

One to two years of experience in related field

If Required by State: Applicable State licensure or certification by a nationally-recognized optician association as an optician

Working knowledge of MS Office package

Demonstrated ability to successfully perform multiple tasks in a fast-paced environment

Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries

Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made

Excellent interpersonal and rapport building skills

Ability to ask appropriate and relevant questions to identify customer needs

Proven problem solving, negotiations, and decision-making skills

Ability to use appropriate discretion and judgment in applying customer/call handling guidelines

Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment


Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.


#LI-ONSITE

#LI-VENTURES


VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


  • Optician Specialist

    1 month ago

    Irvine, California, United States VSP Ventures Optometric Solutions LLC Full time

    Job SummaryThe Optician is a key member of our team, responsible for providing exceptional customer service and ensuring that our customers find the perfect eyewear solution. As an Optician, you will work closely with our customers to understand their needs and preferences, and provide personalized recommendations for frames, lenses, and other eyewear...

  • Optician Specialist

    4 weeks ago

    Irvine, California, United States VSP Ventures Optometric Solutions LLC Full time

    Job SummaryThe primary role of the Optician is to provide exceptional customer service and help patients find the perfect eyeglasses and contact lenses that meet their needs and preferences.Key Responsibilities:Determine the reason for the patient's visit and identify their lifestyle needs to deliver personalized recommendations.Assist customers in selecting...

  • Optician Specialist

    4 weeks ago

    Irvine, California, United States VSP Global Full time

    Job SummaryThe Optician Specialist is responsible for helping customers find the perfect eyeglasses and contact lenses that meet their needs while providing exceptional customer service and quality care.Key ResponsibilitiesDetermine the reason for the patient's visit and identify their lifestyle needs to deliver personalized recommendations for...

  • Optician - Irvine, CA

    1 month ago

    Irvine, California, United States EssilorLuxottica Full time

    Job SummaryWe are seeking a highly skilled and motivated Licensed Optician to join our team at Target Optical in Irvine, CA. As a Licensed Optician, you will be responsible for delivering exceptional customer service, ensuring the delivery of a simple, fun, and in-style fashion experience, and building brand awareness through daily interactions with...

  • Optician Specialist

    4 weeks ago

    Irvine, California, United States VSP Ventures Optometric Solutions LLC Full time

    Job SummaryThe Optician Specialist will be responsible for assisting customers in finding the perfect eyeglasses and contact lenses to match their unique needs and preferences. This role requires a high level of quality and care in providing exceptional customer service and fostering positive relationships with team members.Key ResponsibilitiesDetermine the...

  • Experienced Optician Wanted for Irvine Optometry Practice

    4 weeks ago

    Irvine, California, United States Dr Bryant Vo An Optometric Corporation, dba Parkview Optometry Full time

    Parkview Optometry in Irvine is seeking a professional and enthusiastic individual to join our team as an Optician. We pride ourselves on being a modern and state-of-the-art Optometry Practice with some of the best Doctors in the country, modern equipment, and quality products.We specialize in Dry Eyes and Complex Contact Lenses, and we're looking for...

  • Optician 2 (Golden Vision Optometry)

    2 months ago

    Irvine, United States VSP Ventures Optometric Solutions LLC Full time

    Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding...

  • Optician 2 (Golden Vision Optometry)

    1 month ago

    Irvine, United States VSP Global Full time

    Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding...

  • Experienced Optician Wanted

    3 weeks ago

    Irvine, California, United States Dr Bryant Vo An Optometric Corporation, dba Parkview Optometry Full time

    We are a modern and state-of-the-art Optometry Practice in Irvine that prides itself on having some of the best Doctors in the country, modern equipment, and quality products.We are passionate and nerdy about what we do, and we are special in that we do Dry Eyes as a specialty and Complex Contact Lenses (Scleral Contacts).We are looking for an experienced...

  • Optical Care Specialist

    4 weeks ago

    Irvine, California, United States VSP Ventures Optometric Solutions LLC Full time

    Job SummaryThe primary role of the Optical Care Specialist is to provide exceptional customer service and ensure that customers find the perfect eyewear to meet their needs. This involves determining the reason for the patient's visit, identifying lifestyle needs, and delivering recommendations for eyewear based on the prescription given by the...

  • Optometrist Assistant

    1 month ago

    Irvine, California, United States VSP Ventures Optometric Solutions LLC Full time

    Job SummaryThe primary function of this role is to provide exceptional customer service and help patients find the perfect eyeglasses and contact lenses that meet their needs and preferences.Key ResponsibilitiesDetermine the reason for the patient's visit and identify their lifestyle needs to deliver personalized recommendations.Assist customers in selecting...

  • Optician and Billing Specialist

    4 weeks ago

    Irvine, California, United States VSP Global Full time

    Job SummaryThe primary function of this role is to provide exceptional customer service and support in finding the best eyeglasses and contact lenses for each patient while maintaining the highest levels of quality and care.Key ResponsibilitiesClean and merchandise display daily to ensure an effective and appealing presentation.Assist with insurance billing...

  • Optician, Billing Specialist

    4 weeks ago

    Irvine, California, United States VSP Ventures Optometric Solutions LLC Full time

    Job SummaryThe primary function of this role is to assist customers in finding the best eyeglasses and contact lenses while providing high-quality care and service.Key ResponsibilitiesClean and merchandise display daily to showcase effective productsAssist with insurance billing and processing ordersDocument all patient communication in the practice software...

  • Optical Sales Professional

    4 weeks ago

    Irvine, California, United States EssilorLuxottica Full time

    Job SummaryThe Sales Associate is responsible for delivering an exceptional optical experience to our guests by combining their knowledge, skills, and personality with the needs of our customers and our high-quality fashion brands.Main ResponsibilitiesConsistently meet sales targets and company objectives by cultivating existing customer relationships and...

  • Optical Sales Consultant

    1 month ago

    Irvine, California, United States Dr Bryant Vo An Optometric Corporation, dba Parkview Optometry Full time

    About UsParkview Optometry is a modern and state-of-the-art Optometry Practice that prides itself on having some of the best Doctors in the country, modern equipment, and quality products.Job SummaryWe are seeking an enthusiastic and professional individual to join our team as an Optician Vision Consultant. The ideal candidate will have a passion for...

  • Optical Professional

    4 weeks ago

    Irvine, California, United States EssilorLuxottica Full time

    Job SummaryThe Licensed Optician ensures the delivery of exceptional guest experiences at Target Optical. This role requires a high level of professionalism, attention to detail, and a passion for delivering quality eye care products and services.Key Responsibilities* Deliver daily sales goals through flawless execution of guest experience behaviors* Ensure...

  • Optical Sales Associate

    1 month ago

    Irvine, California, United States EssilorLuxottica Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Target Optical in Irvine, CA. As a Sales Associate, you will be responsible for creating an exceptional optical experience for our guests by providing personalized service, recommending high-quality fashion brands, and ensuring a seamless shopping...

  • Oakley Sales Associate

    1 month ago

    Irvine, California, United States EssilorLuxottica Full time

    Job Title: Sales AssociateAs a Sales Associate at EssilorLuxottica, you will play a critical role in delivering exceptional customer experiences that elevate their sport performance. You will demonstrate excellent customer service skills, meet hourly selling and customer service goals, provide product knowledge to customers, and work as part of a team to...

  • Optical Care Specialist

    4 weeks ago

    Irvine, California, United States EssilorLuxottica Full time

    Job SummaryThe Eye Care Advisor role at EssilorLuxottica is a unique opportunity to join a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. As an Eye Care Advisor, you will be responsible for delivering exceptional value to our customers by providing the highest quality optometric care.**Key...