Optician and Billing Specialist

3 weeks ago


Irvine, California, United States VSP Global Full time

Job Summary

The primary function of this role is to provide exceptional customer service and support in finding the best eyeglasses and contact lenses for each patient while maintaining the highest levels of quality and care.

Key Responsibilities

  • Clean and merchandise display daily to ensure an effective and appealing presentation.
  • Assist with insurance billing and processing orders in a timely and accurate manner.
  • Document all patient communication in the practice software system to maintain accurate records.
  • Work on special projects and perform other related duties as assigned or requested.
  • Utilize working knowledge of MS Office package to efficiently manage tasks and documents.
  • Develop effective written communication skills to clearly document customer situations and prepare letters to confirm agreements made.
  • Maintain excellent interpersonal and rapport-building skills to ensure a positive customer experience.

Requirements

  • One to two years of experience in a related field.
  • Working knowledge of MS Office package.
  • Effective written communication skills.
  • Excellent interpersonal and rapport-building skills.

About VSP Global

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.


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