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Account Manager

2 months ago

Huntsville, United States Relevant Industrial, LLC Full time

Rawson, A Relevant Industrial Company

Birmingham, Alabama


This is an Account Manager position that is responsible for providing customer driven focus to provide technical expertise, and product selection directly for customers within the Instrumentation and Automation unit.

Position Responsibilities

The Outside Salesperson, will work independently and is responsible for the sales, service, and promotion of all Instrumentation and Automation product lines in compliance with all company pricing guidelines to achieve maximum gross margin. This position will be responsible for developing existing accounts while generating new accounts. The position requires ongoing communication with customers and suppliers to provide technical support, product information, and pricing updates.


Responsibilities include but are not limited to:

  • Negotiate with customers and suppliers to establish quotes and orders that will ensure a competitive price and highest profitability.
  • Develop accounts by informing customers of all our value-added services.
  • Provide customers with information on products, pricing, and availability.
  • Handle customer complaints promptly and effectively.
  • Pro-actively seek solutions to better serve customers.
  • Maintain customers in CRM.
  • Participate in training sessions and meetings as required.
  • Assist in training new employees as required.
  • Be responsible for quality in all facets of customer relations.


Position Requirements

  • 5+ years of sales experience to industrial customers including some or all of the following industries: oil & gas, chemical & refining, power generation, and wastewater.
  • Bachelor’s degree in engineering or other related technical field, or equivalent experience in instrumentation and control products.
  • 5+ years of experience in sales and marketing of Temperature, Pressure, Level and Flow Instrumentation, process equipment, and filtration.
  • 3+ years of experience in strategic account management and development.
  • Experience managing sales efforts across multiple sites.
  • Proven track record of landing new accounts and markets in a direct role.
  • Ability to build executive level interfaces.
  • Technical proposal development experience.
  • Consultative selling skills.
  • Excellent communication, organizational and time-management skills.
  • Strong written communication and presentation skills.
  • Positive attitude, self-motivated, confident and tenacious.


Physical Requirements

  • Primarily sitting at computer, in the vehicle or in meetings
  • Occasional lifting of demo items or equipment up to 50 pounds
  • Primarily indoors with occasional extreme temperatures
  • Some walking inside of plants and refineries
  • Heavy computer and phone usage daily
  • Must be able to drive a vehicle for extended travel times.