Senior Manager, Solutions

2 weeks ago

High Point, United States GXO Full time

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Are you ready to take your career to the next level with a rapidly expanding global company that rewards hard work and dedication? Join GXO Logistics As a Senior Manager, Solutions, you will be responsible for providing innovative, timely and professional solutions to help keep our operations running smoothly. You’ll be responsible for leading the cross functional team that designs and implements “game changing” supply chain solutions. The Senior Manager, Solutions has a deep understanding of supply chain principles and practices and has experience applying this knowledge to solve complex problems.  The successful candidate will be a strong leader and communicator and is able to build relationships with clients and stakeholders. Become a part of our dynamic team and we'll help you develop to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Manage and lead the RFP response process, from review to scope discovery to solution design.
  • Develop win strategies that address the client's pain points and meet their commercial expectations.
  • Promote "game-changing" thinking and continuously generate new ideas to improve processes, service, efficiency, quality, and cost.
  • Work closely with the Business Analytics and Design Engineering teams to get a solid understanding of the client's business and to drive a collaborative design process.
  • Review the engineered labor standards developed by the Solutions Design Engineer for all process paths to identify opportunities and recommend process changes to improve the function and flow of the operation.
  • Review and benchmark the solutions model, ensuring all elements of the cost structure accurately represent the design and process paths proposed, and that the operating parameters that drive the scope of the solution are correct and applicable to the industry.
  • Participate in internal and external collaboration sessions to identify any changes in scope that could impact the solution design and/or pricing; leads the team to modify the solution package (layout, model, Solution Design Document), to reflect any qualitative changes.
  • During implementation phase, provides support to the implementation team, answering questions about scope and design to ensure the implementation is consistent with the original design layout and processes.
  • Collaborate with other parts of the Supply Chain Solutions team, cross-functional teams, as well as external partners to help implement strategic, tactical, and operational projects and assist with associated change management.
  • Manage, mentor, develop, and train Solutions Design Engineers to help perform project work as well as strengthen the team on an ongoing basis.

What you need to succeed at GXO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 5 years of experience and progressive career advancement in the supply chain industry

It’d be great if you also have:

  • MBA
  • Availability to travel 50% or more at times, depending on business needs
  • 5 years of strong engineering and managerial experience in industrial engineering, with specific expertise in operational layout and material flow in distribution center environments
  • Excellent attention to detail; quick learner with creative problem-solving and analytical skills
  • Ability to quickly learn and achieve proficiency in new software applications
  • Self-motivated, with the ability to influence and guide others in the decision-making processes throughout the project life cycle
  • Ability to train and develop individual talent and teams
  • Outstanding verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

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